Adas Driver Monitoring Camera/sensor problems of the 2022 Ford Explorer

The contact owns a 2022 Ford Explorer. The contact stated while driving the vehicle in reverse the contact noticed that the rearview camera function would not display in a timely manner in addition the contact a delay occurred when shifting the transmission gear. The vehicle was taken to the dealer where it was diagnosed as a hardware system failure which needed to be replaced. The vehicle was repaired but the failure persisted. The dealer stated that a known software system recall had been associated with the vehicle, but the contact VIN was not associated with the recall. The manufacturer was notified of the failure and the contact stated the manufactured mentioned that nhsta removed the contact VIN number from the recall in which the contact should reach out to nhsta for further assistance. The failure mileage was unknown. .