Tether, Lower Anchor (on Car Seat Or Vehicle) Related Problems of the 2023 Ford Explorer

Tether, Lower Anchor (on Car Seat Or Vehicle) problem

I have had to re-install the seat multiple times in the last 2-3 weeks because it keeps coming loose in rear facing mode. I installed the seat in early to mid-March. I first noticed it was loose on 4/26/24. I had it installed with the seatbelt at that time. I re-installed with the seatbelt and continued checking it daily until I noticed it being loose again within about a week. I again re-installed with the seat belt so it was secure and moving less than 1 inch side to side and front to back and continued checking for excess movement. I attended a cpst training the week of 5/6/24 and had my seats looked at by an instructor who told me it was done correctly. For the sake of practice, I installed it with latch instead and had an instructor confirm it was correct. That was all on 5/9/24. On 5/13/24 I had to re-install it yet again as the latch had loosened. I used the seatbelt that time and submitted a complaint to graco. Today, 5/15/24, I had to re-install twice, first with seatbelt and then with latch (around 6 pm) which at the time of this writing (8 pm) has held. The seat has repeatedly become loose after a proper install, putting my child at risk because of the seat moving more than one inch side to side which does not meet graco or cpst installation requirements. The remedy supposedly provided by graco to others is to use latch. However, in my situation that has not helped and in general that is not a long term solution since latch has weight limits. I’ve also heard from others that graco just tells them their seatbelt or vehicle is incompatible and nothing can be done. From what I can tell, it’s a known issue that graco hasn’t acknowledged.