Ignition Coil High Tension/spark Plug Wires problems of the 2023 Ford Explorer

The contact owns a 2023 Ford Explorer. The contact stated that while driving at 15-20 mph, the vehicle stalled on multiple occasions. The vehicle restarted after fifteen minutes. The vehicle failed to unlock when inside or outside with the key. All the instrument warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the ground wire caused the failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.