Table 1 shows one common latches/locks/linkage related problems of the 2025 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Hatchback/liftgate Lock problems |
The contact owns a 2025 Ford Explorer. The contact stated while driving approximately 1 mph and pulling into the garage, the liftgate opened unintendedly, scraping the garage door. The contact worked on the vehicle and temporarily repaired the liftgate. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case due to the failure. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 1,200.