Two problems related to automatic transmission control module have been reported for the 2025 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2025 Ford Explorer based on all problems reported for the 2025 Explorer.
After the Ford recall software update, the gear shifter will turn itself out of park and either into drive or reverse. The software update was in regards to the pcm resetting itself. We took it to the Ford dealer and because they can not duplicate the problem, the truck was returned to us. It has happened to us more than once and it is very alarming. I have two children on top of other children in the neighborhood. I don't trust this truck to stay in park even with it off at this point.
The contact owns a 2025 Ford Explorer. The contact stated that while driving at an undisclosed speed through a drive-thru, the auto hold feature was activated, but the vehicle failed to respond. No warning light was illuminated. The contact opened the front driver's side door, causing the transmission to inadvertently shift to park (p), and the vehicle turned off. The vehicle failed to restart until a tow truck driver had disconnected and reconnected the battery. The vehicle was taken to the dealer, who updated the software for the sync module (apim), gear shift module, powertrain control module (pcm), and anti-lock brake system (abs) module, as well as an oil change. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 8,967.
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| Automatic Transmission Control Module problems |