general problems of the 2025 Ford Explorer

The contact owns a 2025 Ford Explorer. The contact stated while driving 65 mph, the contact can hear a wind noise coming from the mirror on the driver side. A dealer was contacted. The vehicle was taken to two different dealers and where it was for diagnoses the turbulence was caused by the mirror which has different molding than the passage and the drive side mirror needed be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The contact was referral by the manufacturer. The approximate failure mileage was 15,000.

The contact owns a 2025 Ford Explorer. The contact received notification of NHTSA campaign number: 25v157000 (visibility); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2025 Ford Explorer. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the doors and windows. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.