Warnings problems of the 2025 Ford Explorer

The vehicle failed the inspection related to recall 25c42. Since owning the vehicle, I have experienced repeated intermittent failures of multiple safety and driver-assistance systems, which raise serious safety concerns. The pre-collision assist system has activated without any apparent reason on four separate occasions, including situations where there were no vehicles, pedestrians, or obstacles present. These unexpected activations are alarming and could increase the risk of a collision. I fear for my safety when driving the vehicle due to these unpredictable safety system activations. Additionally, the rear cross traffic alert system functions intermittently and does not activate consistently when vehicles are present, further reducing confidence in the vehicle’s safety systems. While driving, the vehicle’s phone connectivity system has disconnected unexpectedly, and during these events the gps/navigation system became unavailable, preventing the use of turn-by-turn directions. These failures occur while the vehicle is in motion and contribute to driver distraction and safety concerns. The vehicle was inspected for recall 25c42, and I was informed that the required repair cannot be completed because the replacement part is on backorder until June. As a result, the vehicle continues to be operated with known and unresolved safety-related defects for an extended period of time. These issues occur intermittently and without warning, making them difficult to reproduce or diagnose. Due to the ongoing malfunction of critical safety systems and the delay in recall repairs, I fear for my safety while driving this vehicle.

Brakes failed while coming to a red light. Turned to the right and into rock landscaping and pushed the ebrake to stop. Antilock brake failure came up and pre collision assist said was no longer available. Had to have it taken to Ford dealership. They replaced brake booster and brake lines and tried to reprogram computer but brakes keep locking up . So there are keeping for now to figure out the problems.

I am concerned that the forward collision warning and automatic emergency braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are not sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.