Front Seat Recliner problems of the 2002 Ford Explorer Sport

The contact owns a 2002 Ford Explorer Sport. The contact received a recall notice for NHTSA campaign id number 03v281000 (seats:front assembly:recliner) and had the bolts replaced. A few weeks ago, the seat reclined all the way back and not forward. The contact removed the seat cushion and noticed that the bolt in the mechanism was in place; however, the frame failed. The dealer confirmed the frame failure and stated that they would repair it at the contact's expense. The contact believes that when the dealer repaired the bolt, they may have weakened the frame, which means the repair should be performed for free. The contact was advised to purchase a new seat. The VIN and failure mileage were unknown. The current mileage was 65,000.

The contact owns a 2002 Ford Explorer Sport. When the contact entered the vehicle, the back of the seat reclined and would not remain upright. The dealer stated that her VIN was not included in NHTSA campaign id number 03v281000 (seats: front assembly: recliner). The current mileage was 67,477 and failure mileage was 55,000. Updated 10/31/07.

Front driver side seat has been broke with recliner problem since the recall on it in 2003, they never corrected the problem and tried to charge me when the mailed me the recall. Additionally, there was a new recall as of April 2006 on the same exact thing that they will not honor.

Rear ended , substained surious injuries, 2000 Ford explore driver seat roke when other car rear ended me , it was the recliner bolt.

Consumer received recall# 03v281000 notice concerning high back seats. Consumer took the vehicle to the dealer who kept the vehicle all day. Upon returning to dealer to pick up vehicle consumer realized that dealer did no repairs because the parts were not available.