Side/rear Glass problems of the 2003 Ford Explorer Sport

The contact owns a 2003 Ford Explorer Sport. The contact stated that the lift gate glass detached from the vehicle. The vehicle was not included in NHTSA campaign number: 04v442000 (structure) due to the vehicle being a two door and not a four door. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 100,000.

While pulling out of a parking lot at a slow speed the back window on my Ford Explorer Sport shattered. The glass was completely gone and numerous pieces ended up inside and outside of the vehicle. There was absolutely no object from the outside that would have caused this incident. The lift gate had not been opened prior to this event. I believe it was caused by the hinges and the manner in which they were designed to attach to the glass that triggered this explosion of the rear window.

The contact owns a 2003 Ford Explorer Sport. While the vehicle was parked and unoccupied the rear window windshield shattered. The vehicle was taken to the dealer who stated that it does not shatter on its own. The manufacture advised the contact to file a complaint with NHTSA. The vehicle will be repaired. The VIN was not available. The failure and the current mileages were 50,000.

Nhtsa safety recall 04v-442 of 2003 Ford explorer Ford is refusing to fix my vehicle. Ford is stating my vehicle has no recalls and this recall does not effect my vehicle. I was driving down a road with no other cars when my rear windshield exploded. This caused me to think someone was shooting or attacking which almost caused me to crash my vehicle thinking I was under attack. The police came and wrote a report, investigated and found no evidence of malicious acts. Ford is refusing to resolve this and will not say why my vehicle is not effected.