Door Latch problems of the 2001 Ford F-150

The contact owns a 2001 Ford F-150. The contact stated that the rear doors failed to open due to a fractured cable. The contact added wd-40 to the doors. The contact stated that the battery was draining while the door was opened. The contact stated that the resonator connecting the engine and muffler was rusted. The contact added putty to the area. Additionally, the check engine warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 145,000.

Dear NHTSA: VIN# [xxx] my Ford 150 extended cab back doors latches have failed. The two back doors do not open. At first, I thought the rubber that runs along side the trim was caught, but when the second door stopped opening I took it to a Ford dealership and he said there are two latches on each door , a bottom latch and a top latch. Both top latches have failed and now I cannot open the two back doors to my Ford truck. The first door(driver side door) went out in November of 2019, and the second door stopped opening last week. Who is responsible for this? I am sure it will be expensive to take the doors off and replace the latches. Thank you for your time and help. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2001 Ford F-150. The contact stated that when he attempted to close the driver side front door, the chrome plated door handle cut his left hand. The dealer stated that the door handle was defective due to the chrome peeling. As of September 4, 2007, the door handle had not been replaced. The failure mileage was 44,500 and current mileage was 45,000. Updated 09/18/jb.

Latch on vehicle is not aligned correctly with door, and door locks up incorrectly. Contacted dealer, and dealer adjusted door, but the problem still remains.