Sensing System Camera problems of the 2014 Ford F-150

The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and attempting to reverse, the contact became aware that the rear-view camera was not functioning as intended. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

The contact owns a 2014 Ford F-150. The contact stated that while reversing, the rear-view camera displayed a reverse image. The vehicle was taken to the dealer, where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 101,000.