Door Latch problems of the 2017 Ford F-150

The contact owns a 2017 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s side door became inoperable. The contact stated that the rear door would not function properly, and the contact was unable to open the door. The vehicle was taken to the dealer, where it was diagnosed that the rear door cable had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford F-150. The contact lives in a cold weather state, and each winter the driver’s side door latch would freeze and be difficult to operate as needed. The contact stated that a dealer was contacted; however, the vehicle was not taken the dealer to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA hotline to report the failure. The approximate failure mileage was 97,450.

The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the driver's side rear and passenger’s side rear bottom doors failed to latch as intended. The door ajar audible sound repeatedly pinged. The contact stated that the failure was a safety issue and that the sound was distracting while driving. The contact stated that several dealers were contacted, and the contact was informed that the vehicle was previously repaired in 2018 under NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.

The contact owns a 2017 Ford F-150. The contact stated that while driving in the rain, the horn and hazard lights independently activated. The door latch failed to operate as needed when the temperature was at 36 degrees. The contact had to turn on the heater for the doors to open. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the bps needed to be replaced due to moisture. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 132,000.

The contact owns a 2017 Ford F-150. The contact stated when the vehicle was parked, the contact became aware that the rear driver’s door had failed to close properly. The contact attempted several times to close the door and was able to lock the door and when he attempted to open the door the door would remain locked and would not open. The contact was concerned for the safety of a passenger inside the vehicle with the failure to lock or unlock the door. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 111,000.

Driver's side door won't stay latched.

Drivers side door does not latch after rain and a freeze. This has happened 3 times. Today was the first time the passenger side door flew open while driving. It seems to be fixed when the car heats up. There was a recall on other versions of the F-150 for this exact issue but apparently not on this one. It seems to have the same issue.

There is a known problem with the 2015-2020 model year f150s door latches freezing shut, when in sub freezing temperatures, the door will wildly bounce off the truck frame and open/close on a whim. Usually I have either spent extra time in the mornings idling with the heat on long enough for the latches to melt themselves free, stood outside with a heat gun to evaporate the moisture or in a pinch, had to drive physically holding the door shut with a tow strap. This is on a modern, five year old vehicle mind you. The problem has been, at least on my truck, predominantly always the drivers side and passenger side doors until today when it impacted the rear doors of my crew cab. I drive my children (ages 4 & 5) to daycare and kindergarten every weekday. This morning my daughters door, which was seemingly latched shut and fine, swung wide open while turning. Luckily she was in a car seat and tightly in due to the harness but that is 100% unacceptable, dangerous and ridiculous. These latches are going to get a child killed. My truck was purchased in clearwater FL and never had an issue the 3 years I lived in a tropical climate. I moved to ohio, and during the summer, late spring and early fall was fine. As soon as the temperature drops for winter the freezing starts and the doors become dangerous. To my knowledge there are no safety recalls for this issue but a number of worthless “fixes” offered by Ford, all of which do nothing to rectify the problem. . Read more...

2017 Ford F-150. Consumer writes in regards to frozen door latch safety recall. The consumer requested to be reimbursed for the recall repair.

The contact owns a 2017 Ford F-150. The contact stated that during winter, the doors of the vehicle would freeze locked or would fail to latch closed. The contact stated while driving at 10 mph and making a turn, the door flew open inadvertently, almost causing an accident. There was no warning light illuminated. The contact stated that he was concerned for his safety as he may be trapped inside the vehicle due to the failure. The dealer was notified of the failure and informed the contact that they could not assist as the vehicle was previously repaired under NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to another dealer for second opinion. The failure mileage was approximately 15,000.

~tl the contact owns a 2017 Ford F-150. The contact stated that the doors failed to open because the door latches were frozen. The contact stated that the doors opened in warmer weather. The vehicle was taken to where they provided grease on the doors. The vehicle was repaired, but the failure recurred the following day. The vehicle was taken back to where they informed the contact that a stronger grease would be applied to the doors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.

Tl the contact owns a 2017 Ford F-150. The contact took the vehicle to davidson Ford (3690 NY-31 liverpool, new york 13090, (315) 860-0096) to be repaired per NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the repair did not correct the failure. The contact had to take the vehicle back to the dealer four times for the door locks. The contact was unable to unlatch the front passenger door from inside the vehicle. The contact had to open the window and unlock the front passenger door from outside the vehicle. The contact was now experiencing a failure with the rear passenger door being unable to unlock. The contact had to use a bungee cord to keep the door locked. The contact also mentioned that the dealer replaced the door shields, rod, and cable assembly, installed a door seal, and lubricated the latches; however, the repairs did not correct the door failures. The manufacturer was notified and provided case number: cas16563007. The failure mileage was 14,478.

2017 Ford F-150. Consumer writes in regards to door lacth freezing in below freezing temperatures. The consumer was advised there was a recall on other model vehicles for the same failure.

Tl the contact owns a 2017 Ford F-150. While driving approximately 5 mph, the driver side door opened. In order to avoid a crash, the contact turned the vehicle to the right and landed in a ditch. The vehicle also struck some bushes. The contact received notification of NHTSA campaign number: 17v652000 (latches/locks/linkages:doors:latch). The contact also stated that the failure occurred five other times since the vehicle was purchased. The dealer (vinton baker Ford in fairview oklahoma) was contacted by phone and stated that the remedy was not yet available. The door latch would be repaired, but not the scratches on the paint. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 6,000.

~tl the contact owns a 2017 Ford F-150. While driving, the front driver's door opened independently. As the driver attempted to close the door, the vehicle crashed into another vehicle. The air bags did not deploy. A police report was filed. The contact stated that the driver sustained head, neck, and back injuries that required medical attention. The vehicle was taken to springfield Ford Lincoln (50 baltimore pike, springfield, PA 19064), but was not diagnosed. The vehicle was repaired per NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the remedy failed. The manufacturer was notified of the failure. The approximate failure mileage was 3,200.

Tl the contact owns a 2017 Ford F-150. The contact stated that all the doors on the vehicle failed to latch. The contact called an unknown dealer and was informed that nothing could be done. The vehicle was not diagnosed or repaired. The contact called another unknown dealer and was informed that the failure would have to be duplicated. The VIN was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages). The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer. The approximate failure mileage was 8,000.

(rk - no dealer info; manuf notified?) tl the contact owns a 2017 Ford F-150. While driving approximately 40 mph with children in the vehicle, the front passenger door opened. For 45 minutes, the contact was forced to secure the door with a bungee cord. The dealer confirmed that the vehicle was not included in NHTSA campaign number: 17v652000 (latches/locks/linkages). The vehicle was purchased brand new in July of 2017. The linkage on the doors that should properly secure the locks in the closed position malfunctioned on more than one occasion. The failure mileage was 2,500.

Tl the contact owns a 2017 Ford F-150. The contact stated that the vehicle doors would not latch shut in cold weather. The contact had to tie the doors shut with bungee cords while driving. The vehicle was taken to deery brothers Ford Lincoln (2343 mormon trek blvd, iowa city, IA 52246, (833) 889-0143) on four occasions and they replaced the latches and interior door parts, but the failure recurred. The manufacturer was called and stated that the doors were not covered by a recall. When the contact stated he would go to the media to report the failure, the manufacturer stated there would be litigation and disconnected the call. The vehicle was taken back to the dealer and had not been repaired. The contact was provided a loaner vehicle, which the dealer asked to be returned. The failure mileage was 15,000.

Tl the contact owns a 2017 Ford F-150. The contact stated that the front doors failed to remain closed. The contact stated that bickford Ford (3100 bickford Ave, snohomish, wa 98290, (425) 334-4045) repaired the door latches. The contact stated the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 21,000.