Wiper problems of the 2021 Ford F-150 - part 2

2021 Ford F-150. Consumer writes in regard to NHTSA safety recall 22v-142.

The contact owns a 2021 Ford F-150. The contact stated that on three occasions while the vehicle was parked, and while driving at various speeds, the driver’s side windshield wiper detached. The vehicle was taken to a dealer where it was diagnosed that the driver’s side windshield wiper needed to be replaced. The vehicle was repaired three times however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

Ford has issued two recalls for my vehicle. I've included the campaign/NHTSA# for each below. 22s53/22v623 22s26/22v250 in each case I have sought to have the vehicle repaired and in each case my dealer has said that Ford does not have parts available for their service department to make the repair. I've waited a reasonable time without any update from either Ford or my dealer prior to submitting this complaint. Ford has an obligation to make recall repairs within a reasonable time of announcing the recall. Their failure to do so could place consumers in danger. Otherwise, why would they initiate the recall in the first place? anyway, I thought this was unacceptable and felt the need to complain. Thanks, benjamin m. Shisler.

2021 Ford 150. Consumer writes in regard to inoperative wiper motor.

The contact owns a 2021 Ford F-150. The contact stated while driving 55 mph, the contact activated the front windshield wipers, and the driver’s side wiper arm separated from the wiper motor. The vehicle was not diagnosed. The dealer was contacted and stated that the failure was a known failure and confirmed that the VIN was not included in NHTSA campaign number: 22v842000 (visibility). The manufacturer was contacted and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 49,350.

The contact owns a 2021 Ford F-150. The contact received notification of NHTSA campaign number: 22v842000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have contacted the dealership several times and was told I am on the waiting list for over 6 months. My windshild wipers stopped working last week in a storm and had to stop along a highway to hand clear my windshield so I could make it home. Finally I got the windshield wiper to work in the fastes mode but then the whole windshield wiper came off on the drivers side. . . I was out of town and called other dealerships near by and was told I need to bring it to them to see and then Ford would have to approve and it would be 3 months from then until they get the part. I moved the windshield wiper to the driver side and had to hand turn it on each time to make it work. I went to dealership today and was told the 1st appointment to check it was in 6 months. . . And then they would order it. I was told to park my car because it was not safe to drive. But no loaner car was available. And my car is no longer uder warranty. . . . None of my other recalls have been addressed by Ford.

Windshield wipers would not turn on during a rain storm. Water with still squirt now but I had no action in the wiper blades and stuck in the rain. Next day windshield wipers were working fine acted like there was a short in the system ! forward for months and windshield wipers suddenly stopped working in the middle of a blizzard white out conditions! dealer finally says that the windshield wiper motors gave way !! I looked into this the first time it happened, and there was a major recall due to these motor defects ! my VIN number was not associated with the recall that they had my local Ford company put it by the wayside and they still are because the soonest they can have it serviced and new fire put in his two months out!! ridiculous.

Received recall notice in March, 2022. Took vehicle in to confirm and was told that the wiper motor would need to be ordered and that it was expected sometime in August. I've called the dealer twice now and was told the motor was still on order. Today (November 10, 2022) the dealer informs me that the part cannot be ordered from Ford until it fails and is confirmed by the dealer as to failing. If this is a safety recall, why would it need to fail to be acted upon. I live in a climate where we get rainy weather for months at a time. Having a wiper motor fail while driving is a situation waiting for disaster.

Ford issued recall 22s12/22v-142 on March 13, 2022, and stated, "parts are anticipated to be available late-second quarter". I have been in contact with the Ford dealership in my hometown since April about this recall and was continuously told the parts are not available. My wipers had been functioning intermittently until last week while raining, my wipers completely stopped working as I am driving home on the interstate. I called the local Ford the following morning to inquire about the recall and was again told that the parts aren't available. Ford stated I could drop my vehicle off for 3 days so they could perform diagnostics on my vehicle, order the appropriate parts, and then return once the parts have arrived. I informed them that I commute for work and cannot be without my truck. They told me I would not be given a rental unless I wanted to pay for one through another company! after being frustrated with local Ford dealer, I called the corporate office and was told "there is nothing we can do at this time". This is completely unacceptable behavior. The recall has been issued for months and owners who have vehicles without windshield wipers should be taken care of immediately. This is a huge safety hazard! I am beyond upset about this situation and Ford is not taking responsibility the way they should. Why should I be the one to pay for the rental vehicle when it is their equipment that has malfunctioned? completely unnacceptable.

Nhtsa recall 22v142. This has been too long for "getting the parts. " I called a Ford dealer today and was told there is no eta on parts. I reached out on 10/19/2022, but that isn't when we were first contacted. The longer it gets "put off" the more we feel like we are jeopardizing our safety. God forbid, if something happened either to us or another driver/person. We are frustrated with the process. Thank you for your time. * as I read further. . . Just because nothing has happened doesn't mean a lot.

Nothing happened, I'm filing a complaint about inaction on Ford remedying this recall. It's been 4 months and counting on getting this wiper recall fixed due to no parts available. How can that be when Ford is still building f150's and filling orders but leave the vehicles driving on the roads hoping the windshield wipers don't fall off. Unreal!.

I have been waiting for the wiper motor recall for months. Called Ford and they said there isn’t a recall after all. I am to wait for the wiper motor to quit and then they will order parts. Doesn’t sound safe to drive in the rain without a operating wiper motor.

Complaint 1: Mar 14,2022 manufacturer recall number22s12 NHTSA recall number22v-142 parts for recall has not been made available yet, promised for 2nd quarter. We are not into 3rd quarter. How can Ford still produce new trucks if parts are not available to fix existing trucks on the road as it is a safety concern? complaint 2: error code p2c44 - requires replacement of auxiliary battery insulator from Ford's internal doc ssm 50976. Was told part is also backed ordered for 45 days. Again how can Ford build new trucks if parts are not available! please make them fix existing trucks on the road first before new trucks are built! what good are warranties when it takes months to fix.

The windshield wiper arms are defective as pieces of metal from the splines have come off and I do have them. I asked the dealership to check it when I had the last recall and oil change and evidently they did not even check it. I called Ford customer service today and the customer service rep said that my particular vehicle was not covered under the recall as it did not apply. Evidently they don't understand that there are more vehicles with the problem as mine is very evident.

2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later Ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.

The contact owns a 2021 Ford F-150. The contact stated that the front windshield wipers failed to operate properly. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.

Passenger wiper arm fell off during rain while driving on highway.

The contact owns a 2021 Ford F-150. The contact stated that while driving approximately 55 mph in a rainstorm, the front windshield wipers became inoperable, causing a visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the wiper motors were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in the NHTSA campaign number: 22v250000 (visibility). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 17,250.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed in the rain, the front windshield wipers stopped working without warning. The contact restarted the vehicle. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified via email but no response was received. The failure mileage was approximately 25,460.

The contact owns a 2021 Ford F-150. The contact stated while using windshield wipers, the wiper arms detached. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 22v250000 (visibility). The approximate failure mileage was 15,200.

Wiper blade recall 22v250 for F-150 - have tried scheduling to get recall fixed with koons Ford sterling, va since may. They are still unable to fix recall due to inadequate scheduling and unavalialbe parts. Same issue with unintended tailgate opening recall number 21m08.

While driving on the highway, the sunroof spontaneously exploded, sending small pieces of glass everywhere including at the vehicle driving behind us. Fortunately our sunroof screen was closed, otherwise the glass would have shattered into the truck on me and 2 kids as well. The loud “bang” caused us to duck and swerve as it sounded like a gunshot. This occurred on a new truck with only 5,000 miles on it. The dealership currently has the truck and upon replacing the sunroof noticed that no sunroof drains were ever installed on the vehicle. We don’t know if this is related to causing the sunroof to explode, but the dealership claims it does not have anything to do with the sunroof shattering.

The recall (22s12) was received. This has not been repaired. The manufacturer and dealer have not taken care of this. We are months past when the parts were supposed to be available (2nd qtr 2022).

In April 0f 2022 I received a recall notice NHTSA 22v142 stating that my windshield wiper motor could stop working at any time. The recall has not been taken care of as of today 9-21-2022. I spoke with my dealership yesterday and they said that they have been told by Ford motor CO. That they are not to order the replacement motor to fix the issue unless the customer comes in with a broken motor. Why do we the customer have to wait until the motor stops working before this issue is fixed? what if it breaks during travel in heavy rain? the recall does state that this issue increases the risk of a crash. Ford is still building trucks that requires the part needed to fix my truck, so why am I having to risk getting caught in the rain? your help would be greatly appreciated.

Ford recall on wiper motor(22v142- March 14 2022) and wiper arm(recall 23v163- may 2023) are taking an unreasonably long time to be rectified. The answer they give is parts not available yet. I find it intolerably too long for remediation. I truly believe Ford is purposely stalling and should be fined.

Recall still not repaired.

The contact owns a 2021 Ford F-150. The contact stated that on three separate occasions, the windshield wipers failed to operate as needed without warning. After the second failure, the contact took the vehicle to an independent mechanic where a fuse was replaced; however, the failure returned despite the repair. The contact stated that only wiper fluid would release while attempting to clean the windshield. The contact then took the vehicle to a dealer where they acknowledged that the wiper failure was a known issue; however, replacement parts were not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 41,000.

The contact owns a 2021 Ford F-150. The contact stated that the windshield wipers were operating erratically. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 22v142000 (visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 17,888. Parts distribution disconnect.

The back up camera works intermittently.

The front wipers failed to work properly. It is available for inspection, but scheduled to be fixed. We have actual video of it not working properly before it stopped working completely. Our safety was put at risk. We were driving on 94e in montana when it started raining. The wipers were working and then suddenly stopped. We were doing 64mph and were passed by trucks which splashed more water on the windshield. Once it stopped raining we drove to the nearest Ford dealer - all american Ford - glendive montana where a tech tried to help but was unable to resolve the issue. We had to stop driving for the night and wait for the storm to pass. We had 2 kids in the car and were trailering a 21ft camper. We nearly crashed after the trucks splashed water all over the windshield.

The rear window shattered after closing a door on my 2021 f-15 XLT. It was 68 degrees, 11am and the truck was parked in the shade. There's approximately 3800 miles on the odometer. There was no one in the truck. The window blew out onto the tonneau cover. I have a call into my insurance and have yet to have it inspected by either the insurance or the Ford dealer, as it happened on a Saturday.

This complaint is being marked for deletion because it is an inadvertent duplicate of odi# 11416428 tl- the contact owns a 2018 Subaru outback. The contact stated the upon entering her vehicle, she noticed that a vertical crack had formed at the bottom base passenger side windshield without incident. Within hours, the crack had spread and formed a curve in the middle of the windshield which began to obstruct the driver's vision while driving at various speeds. The contact called dellenbach Subaru service center(3103 s college Ave, fort collins, CO 80525) where she was informed to bring in the vehicle for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 18,300. Jo.

This vehicle was purchased new from the dealer with this open safety recall. This is a violation of 49 usc 30120(I) sale and delivery of un-remedied, recalled vehicles. The dealership told us in person on the date of purchase that there were no open recalls on the vehicle, safety or otherwise. In the event of an accident this defect could pose harm not only to the occupants but innocent bystanders. This new vehicle was purchased for its safety and reliability, not to be exposed to risk and neglect. This dealership needs to be investigated for breaking federal regulations and exposing me, my family, as well as others, to unnecessary risk. There were at least two other customers whom the dealership was contacting to inform them of the recall after they purchased their new vehicle. It is my opinion that there are likely many others as well. I have all the sale documentation for my vehicle ready to add to this complaint.

There is a recall for my vehicle that I cannot get fixed unless I go 150+ miles away to get it serviced at another dealership. The dealership near me, which is where I purchased new from, says it needs to go to a dealership that has a body shop which theirs does not have. I don't think it should be on me to drive half the state to get remedied and why they can't use a local body shop to perform the repair. And they won't even give me the names of dealerships that I could use. Manufacturer recall number 21c06 NHTSA recall number 21v090.