Latches/locks/linkage Problems of Ford F-150 - part 1

The contact owns a 2018 Ford F-150. The contact stated that the front passenger’s side door failed to properly latch and, on several occasions, while driving at undisclosed speeds, the door erroneously opened. The contact stated that the failure only occurred during extremely cold weather days, and a heat gun was used to defrost the latching mechanism. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000.

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The contact owns a 2018 Ford F-150. The contact stated that the front driver’s and passenger’s side doors fail to latch securely while attempting to close the doors during freezing or cold weather. The contact was forced to warm up the vehicle for approximately 15-20 minutes before the doors would latch properly while closing the doors. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the failure, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 82,743.

The contact owns a 2013 Ford F-150. The contact stated that the front driver's side door failed to open from the inside. The contact's brother replaced the driver’s side door handle with the rear driver side door handle. The vehicle was then taken to a dealer where the vehicle was inspected, and the contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was 181,934.

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The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 67,000.

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The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, several attempts were needed before the latch secured the door closed. There was no warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction program: 18n03. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

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The contact owns a 2017 Ford F-150. The contact stated while driving at slow speeds in a parking area, the rear passenger’s side doors opened unintendedly. The door ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with both passenger’s side door latches. The vehicle was repaired, but the failure reoccurred. The vehicle was taken to the dealer, who then diagnosed a failure with the passenger’s side door latch cables. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 17v652000 (latches/locks/linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 158,000.

The contact owns a 2013 Ford F-150. The contact stated that the passenger's side rear door failed to lock as needed. The contact stated that the locking mechanism was inoperable. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact to the NHTSA hotline for assistance. The approximate failure mileage was 145,000. The VIN was not available.

The contact owns a 2018 Ford F-150. The contact stated while the vehicle was parked in the driveway, the door failed to close due to the extreme cold weather. The contact manually rigged the door closed while driving to work. There were no warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was water inside the door lock and unlock cables. The contact stated that the rusted cables caused the locking failure and needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 95,415.

The contact owns a 2021 Ford F-150. The contact stated that while driving at an undisclosed speed, the door opened independently. The contact stated upon inspecting the vehicle, he noticed that the door latches was frozen, and the contact was unable to enter or exit the vehicle. The dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA hotline to report the failure. The contact related the failure to NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the VIN was not included in the recall. The approximate failure mileage was 98,000.

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The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle he found the driver's side door nearly impossible to open. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver-side door actuator. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 17v331000 (latches/locks/linkages, structure), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.

The contact owns a 2015 Ford F-150. The contact stated that the front driver’s side door failed to unlock while using the key fob or the key. The contact stated that while inside the vehicle, the symbol showing that the door was ajar was displayed. The contact had to manipulate the door lock and click the fob several times to secure the door lock. The vehicle was taken to the dealer who diagnosed that the door locking mechanism had failed and needed to be replaced. The dealer notified the contact of NHTSA campaign numbers: 17v331000 (latches/locks/linkages) and 17v652000 (latches/locks/linkages); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 72,000.

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The contact owns a 2018 Ford F-150. The contact stated that while the vehicle was parked, the rear passenger’s door failed to latch and close securely. The contact stated that after the vehicle had warmed up the door closed as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed, the rear driver's and passenger's side doors latches independently unlocked and the driver's and passenger's rear doors swung open. The contact stated that the failure was intermittent at first but had become persistent. The contact stated that the failure occurred after the vehicle was taken through the car wash. The contact, who is an independent mechanic, diagnosed the cause of the failure as moisture inside the door wells. The contact used bungy cords to prevent the doors from swinging open. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 42,000.

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the message "parking brake on" remained activated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. Additionally, while operating the vehicle, the message that the rear driver’s side door was ajar was displayed. The vehicle was taken to the local dealer who replaced the instrument cluster, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 76,620.

The contact owns a 2019 Ford F-150. The contact stated that the driver's door ajar message would be displayed on the instrument panel despite the door being closed and locked. The failure only occurred during colder weather conditions. The vehicle was taken to the dealer who confirmed that the VIN was not included in a recall. The door latch failed and needed to be replaced. The contact stated the vehicle was currently being repaired. The manufacturer was aware of the failure and referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was 57,000.

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The contact owns a 2013 Ford edge. The contact stated that while his wife was driving 50 mph, the driver's side door opened unexpectedly. No warning light was illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed. The mechanic referred the contact to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 153,000.

The contact owns a 2016 Ford F-150. The contact stated that the front driver’s and passenger’s side doors failed to open when needed. The contact stated that several attempts were needed while using the key fob to unlock the door. Additionally, the contact stated that vehicle was not equipped with automatic lock/unlock feature and could only be locked/unlocked using the key fob. The contact stated that while attempting to remove the key fob from the ignition switch, there was approximately 5 to 10 minutes before the key could be removed from the ignition switch. There was no warning light illuminated. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

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The contact owns a 2013 Ford F-150. The contact stated the rear passenger’s side door failed to latch close or lock as intended. The contact used excessive force on the latch to open the rear passenger’s side door. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford F-150. The contact stated that while attempting to close the front driver’s side door, the door failed to close securely. Additionally, the contact stated that the door ajar warning light illuminated would illuminate with the door properly closed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 17v652000 (latches/locks/linkages); however, the VIN was not included. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 81,000.

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The contact owns a 2015 Ford F-150. The contact stated that the front drivers interior door lock switch had intermittently malfunctioned and the driver was unable to lock the doors while inside the vehicle. The vehicle was taken to the local mechanic who replaced the front drivers door locking actuator and the failure was remedied, but later reoccurred. Also, while driving at various speeds the transmission had erroneously downshifted causing the vehicle to suddenly reduce speeds. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failures but no assistance was offered. The failure mileage was 140,000.

The contact owns a 2013 Ford F-150. While the contact’s wife was driving approximately 60 mph, the transmission unexpectedly downshifted to first gear, causing the vehicle to abruptly slow down. The vehicle was towed to the local dealer who diagnosed that the transmission lead frame was faulty and needed to be replaced. The lead frame was replaced, and the vehicle was repaired. Additionally, the rear driver’s side door failed to open from inside or outside the vehicle. The message "door ajar" was displayed. The vehicle was taken to the local dealer who replaced the internal door wire, and the vehicle was repaired. The failure mileage was 66,000.

The contact owns a 2018 Ford F-150. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side door latch failed to secure the door closed. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure only occurred during extremely cold temperatures; however, the vehicle was taken back to the dealer, who then diagnosed a failure with the door latch assembly. The vehicle was repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 57,000.

The contact owns a 2015 Ford F-150. The contact stated that the rear sliding window latch mechanism had separated and fallen into the vehicle interior several times. The dealer was notified of the failure and charged a fee for the repair. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 45,000.

The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle using the remote key fob, the driver's side door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 30,000.

The contact owns a 2019 Ford F-150. The contact stated that while the vehicle was warming up, the driver’s side front door would not properly latch when closed. The contact drove the vehicle to the residence while holding the door closed. No warning lights were illuminated. The vehicle was taken to the dealer and was repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to NHTSA hotline and provided the contact a case number. The contact related the failure to customer satisfaction program: 19n06 (door latch freezing concerns) however, the VIN was not included. The failure mileage was approximately 75,000.

The contact owns a 2016 Ford F-150. The contact stated that the driver’s side front door was unable to open due to being frozen shut. The contact had to aggressively pull at the door handle for an extensive amount of time for the door to open. The contact believed the failure was related to manufacturer communication with the NHTSA id number: 10149786 (locks, latches, linkages). The dealer had been contacted but was unable to confirm if the vehicle was included in any recall campaigns. The vehicle had not been taken to the dealer. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 75,000.

The contact owns a 2017 Ford F-150. The contact stated that after entering the vehicle and attempting to close the door, the latch failed to latch as designed. The door required several attempts before latching securely. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 17v652000 (latches/locks/linkages) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2018 Ford F-150. The contact stated that the driver’s side door latch froze and failed to latch securely. The contact stated that the failure occurred in colder climates for several hours. The contact stated that after the vehicle had warmed up for 15 minutes, the door latch operated as designed and the door closed properly. The contact was concerned about the safety of the vehicle with the door not locking as needed. The local dealer was contacted; however, the vehicle was not diagnosed, and the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

The contact owns a 2022 Ford F-150. The contact stated that on several occasions while the vehicle was parked during inclement weather, the driver’s side door failed to open. The contact stated that on one occasion while the vehicle was parked and attempting to exit the vehicle, the driver’s side door failed to open. The contact stated that after the vehicle had warmed up, the door opened as intended. The vehicle was taken to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

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The contact owns a 2017 Ford F-150. The contact stated that the front driver's side door and the front passenger's side door were difficult to open and close in cold weather. The contact stated that the failure required to remotely start the vehicle several times for the door lock and latch mechanism to warm up. The contact stated that the vehicle was previously repaired under Ford campaign number: 20m04; however, the failure recurred. The vehicle was taken to the dealer several times, but the dealer could not duplicate the failure. The vehicle was taken back to the dealer, where the front driver's side door was taken apart and the dealer installed foam, tape, glue, and lubricant to an unknown door part at the contact’s expense; however, the failure persisted. Additionally, the contact recalled receiving notification of Ford campaign number: 18n03, which stated that the warranty coverage was extended to 2028. The contact stated that the vehicle was taken back to the dealer for the repair; however, the vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 53,345.

The contact owns a 2002 Ford F-150. The contact stated that the rear driver's side and rear passenger's side doors failed to open from inside or outside the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced due to the failure. The failure mileage was 70,000.

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The contact owns a 2016 Ford F-150. The contact stated while driving 15 mph, the tailgate opened independently, and damaged the rear taillights. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 17v652000 (latches/locks/linkages) and the VIN was included, but the repair had already been completed. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 95,000.

The contact owns a 2018 Ford F-150. The contact received notification of NHTSA campaign number: 21v983000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distributions disconnect.

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle stalled. The contact replaced the battery. The vehicle was taken to an independent mechanic, who informed the contact that the alternator needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that while the vehicle was turned on, the contact exited the vehicle, and when the contact attempted to get back inside the vehicle, the vehicle failed to unlock. The contact stated that the lights inside the vehicle were flickering. The contact attempted to use the key pad on the door to unlock the vehicle; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford F-150. The contact stated while attempting to open the driver’s side front door from inside the vehicle, the door failed to open. The contact attempted to open the passenger’s side front door from inside the vehicle and the door failed to open. The contact called a family member to open the doors from outside the vehicle. The dealer was not contacted. The contact stated that the vehicle was previously repaired under NHTSA campaign number: 17v652000 (latches/locks/linkages). Additionally, on another occasion while driving 80 mph, the vehicle would not accelerate as needed with an unknown warning light illuminated. The vehicle was taken to a dealer, but the vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 80,000.