Tailgate problems of the 2017 Ford F-450

The contact owns a 2017 Ford F-450. The contact stated that while driving there was a loud crunching sound and became aware that the tailgate had fallen onto the trailer. The vehicle was taken to shawnee mission Ford (11501 shawnee mission pkwy, shawnee, KS 66203) where they informed the contact that a previous recall repair was performed correctly. The vehicle was then taken to thoroughbred Ford (8501 n. Boardwalk Ave, kansas city, mo 64154) where the contact was informed that the dent was being repaired and the part was being repainted. The manufacturer was notified of the failure and provided the contact a claim number. The approximate failure mileage was 69,000.

Tl the contact owns a 2017 Ford F-450. While driving 10 mph and hauling a trailer, the contact attempted to make a hard right turn when, without warning, the tailgate disengaged and fell to the ground. The tailgate was destroyed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 55,700.

Tailgate to truck has opened 3 times while driving between September and November 2019. I am not sure at the exact time and conditions that the tailgate opened but weather was raining mid-day on two of the occasions, the third was early morning. One of the times the tailgate opened was while towing a cargo trailer which resulted in damage to the top of the tailgate as it fell on the trailer tongue jack handle. As a newly retired navy pilot I 'pre-flight' my truck and trailer before every drive checking safety chains, locks, tires and lights.

I have a 2017 Ford super duty f450 platinum. Multiple time the tailgate has dropped o its own while im driving the truck. Keys are resting in console not touching release button and drops on its own. Have checked and doubled checked closing firmly. Still opens intermittently. I have had multiple witnesses watch it happen. It has now happened when towing and destroyed the tailgate and could of caused and accident.