Door Latch problems of the 2012 Ford Fiesta

2012 Ford Fiesta. Consumer writes in regard to defective door latch.

Tl the contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger door was stuck in the open position. The contact attempted to close the door, but was unsuccessful. The dealer was not contacted and the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,750. The VIN was unknown.

The contact owns a 2012 Ford Fiesta. While driving 60 mph, the front passenger door became ajar. The contact was unable to securely latch the door. The vehicle was not taken to be diagnosed or repaired. A dealer was not contacted. The vehicle was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 81,000.

The contact owns a 2012 Ford Fiesta. While driving 45 mph, the driver side door opened without warning. The contact thought that she had not locked the door correctly, but the failure occurred again. While driving 45 mph, the front and rear passenger side doors opened without warning the following day. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

The contact owns a 2012 Ford Fiesta. While driving approximately 35 mph with a child seated in the rear passenger seat, the rear passenger door erroneously opened while making a left turn. The contact discovered that the door latch and lock failed and the door would not remain closed and secured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.

Tl the contact owns a 2012 Ford Fiesta. The contact stated that the rear driver side door would not close and remain shut. The vehicle was taken to DE paula Ford (1101 central Ave, albany, NY) and the door latch was replaced. The failure was remedied, but the same failure recently occurred on the front driver side door. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 15v246000(structure). The contact indicated that the vehicle experienced the same failure listed in the recalls. The failure mileage was 40,000.

The contact owns a 2012 Ford Fiesta. While traveling 65 mph, the front passenger side door fractured without warning and opened while the vehicle was in motion. The contact had to pull the vehicle over and make a quick adjustment to the door due to the failure. The internal lights remained illuminated due to the failure, which drained the battery for months. The vehicle was also included in NHTSA campaign number: 15v246000 (latches/locks/linkages), but the dealer was not able to provide the part for several months, which was not in a reasonable timeframe to schedule the recall repair. The contact was unable to determine when the part would become available. The contact was still experiencing the failure. The vehicle was also included in NHTSA campaign number: 12v488000 (air bags). The dealer was unable to determine when that recall repair would be performed. The dealer did not notify the contact that the recall needed to be performed. The contact reported the failure to the manufacturer and was waiting to determine when the two recall repairs would be performed. The vehicle was still at the dealer to be repaired for the door lock failure and still waiting for the software update for the air bags. The approximate failure mileage was 92,000.

The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to reverse, the door ajar warning light illuminated. A pedestrian notified that the rear passenger door was opened and the door failed to latch. The contact used bungee cords in order to keep the door closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 39,000.

The contact owns a 2012 Ford Fiesta. While attempting to close the rear passenger side door, the door would not close. The dealer stated that the plastic exterior door latch failed. The manufacturer was not made aware of the issue. The failure mileage was 68,000.

The contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger side door failed to latch. The vehicle was taken to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

The contact owns a 2012 Ford Fiesta. The contact stated that while traveling approximately 30 mph, the rear passengers side door latch became fractured. The vehicle was taken to an authorized dealer. The technician diagnosed that the latch needed to be replaced. The contact had to use an interim fix of a shoe string and a seatbelt to secure the door until the vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,792.

The contact owns a 2012 Ford Fiesta. The contact stated that the rear passenger side door failed to latch properly. A passenger had to hold the door closed while the vehicle was in operation. The dealer stated that the rear passenger side door latch fractured. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 53,100.

The contact owns a 2012 Ford Fiesta. The contact stated that after exiting the vehicle, the rear passenger side door failed to latch. The contact also stated that the door failed to remain closed and the door was tied in order for the door not to open while driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 34,500.

The contact owns a 2012 Ford Fiesta. The contact stated that while opening the rear passenger side door, the door handle fractured. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,270.

The contact owns a 2012 Ford Fiesta. While attempting to drive the vehicle, the rear passenger side door swung open. Another passenger tried closing the door, but it would not shut. The dealer stated that the door latch assembly needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 38,000.

The contact owns a 2012 Ford Fiesta. While driving 40 mph, the front passenger door automatically opened and forced the passenger to hold the door closed. An unknown warning indicator illuminated during the failure. The dealer stated that the door latch needed to be replaced. The vehicle was repaired and the manufacturer was not notified. The approximate failure mileage was 38,000.

The contact owns a 2012 Ford Fiesta. The contact stated that the front passenger side door would not close. The failure was caused by the front and rear door latch assembly. The failure occurred twice. The vehicle was taken to the dealer for diagnostic testing and the mechanic stated that the door latch assembly needed to be replaced. The vehicle was not repaired and the manufacturer was not notified of the failure. The approximate failure mileage was 49,750.

The contact owns a 2012 Ford Fiesta. While driving at an unknown speed, the door ajar warning indicator illuminated. The contact noticed that the rear passenger side door was ajar and failed to latch. The vehicle was taken to the dealer, but the parts were unavailable to perform the repair. The manufacturer was notified. The failure mileage was 44,000.

The contact owns a 2012 Ford Fiesta. The contact stated that while driving 45 mph, the rear passenger side door opened and the latch detached. The contact also stated that the rear driver side door latch detached previously. The vehicle was taken to the dealer where it was diagnosed that the locking mechanism needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.

The contact owns a 2012 Ford Fiesta. The contact stated the front passenger's side door would not latch. The contact stated that had recurred one other time. The vehicle had been taken to dealer however, the part needed for the repair was not available. The vehicle was not repaired and the manufacturer was notified of the issue. The failure mileage was 14600.

The contact owns a 2012 Ford Fiesta. While parked, the rear passenger side door would not latch. As a result of the door not latching, all the interior lighting illuminated while driving. The vehicle was taken to a dealer where it was diagnosed that the latch failed and needed to be replaced. The vehicle was repaired. Nine months later, the front passenger side latch failed causing the door to open while the contact was driving at approximately 40 mph. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.

The contact owns a 2012 Ford Fiesta. While in park, the latch inside of the rear passenger door fractured. As a result, the contact was unable to close the door. The vehicle was taken to a dealer. The technician diagnosed that the latch needed to be replaced. The vehicle was repaired; however, ten months later, the front passenger side latch inside of the vehicle fractured. The vehicle was taken to multiple mechanics and a dealer who all diagnosed that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 32,000.

The contact owns a 2012 Ford Fiesta. The contact stated that the front passenger side door failed to latch properly. A passenger had to hold the door closed while the vehicle was in motion. The dealer stated that the front passenger side door latch fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.