Loud Engine Noise problems of the 2012 Ford Fiesta

Ford Fiesta 2012 has several problems with the transmission, first the car jerks around and makes a horrible noises. Then the car shuts off randomly while driving. This car is a safety hazard. Stalling and jerking around is not what a car should do. Plus both backseat latches both broke and the doors were unable to close.

I purchased the car in March of 2013 from the first week I owned the car I have complained that the car: shudders and gurgles at take off with no power what so ever, going up a steep hill has no power at all the car gurgles and then once it catches the car lunges forward very fast, when breaking there is a loud noise and the car shudder, the rpm’s rev high at take off. 1st appointment I was told it was a new transmission system and it had to learn the way I depress the gas. 2nd, 3rd, 4th appointment same thing. . . . 5th appointment…clutch reset to re-learn the shifting patterns. . . . . 6th appointment - clutch replaced. Called to ask what to do because it’s not fixed. I was advised to call Ford customer care that maybe they would give me a loaner car so the dealer could keep the car longer. . . . 6/22/15 - I called Ford customer relations I was advised to bring it back to the dealership and call Ford customer care back to let them know what the diagnosis was. . . 6/30/15 - the clutch was reset to re-learn the shifting patterns, and was advised there is nothing wrong with my breaks. . . 6/30/15 - called Ford customer care with the diagnosis, was advised that the dealership is doing the steps to repair this issue per Ford. Asked to speak with a supervisor. . . 7/2/15 - supervisor called, informed me that I did not qualify for the buy back program, that the dealership is doing exactly what Ford is telling them to do and that I can buy a new car and mention the customer loyalty Ford Fiesta program to receive money towards my new purchase. I asked to speak with someone higher up; she advised me that she would have someone call me but that they are going to tell me the exact same thing. . . 7/6/15 - waiting on a call.

I recently purchased a brand new Ford Fiesta 2012, in the first week on using the car I stared to hear a loud sound and shaking movement when the car change speeds, I have taken the car to the dealership I purchased it from. It has been the worse experience with the Ford. I just received the same response, the noise is normal and there is no problem on the car, I just failed for the lemon law here in florida to see if it will make any changes. I do not and I will not accept to lose my money and my time for a company that do not respect there costumers shame on you Ford. . . . .