Owners/service Manual problems of the 2013 Ford Fiesta

The transmission has a recall on it. It has been in the shop and replaced 3x. It still is not fixed. It passes the test when its hooked up to the machine but when driven it fails and goes back to the shop. The problem apparently has something to do with Ford and how it is made. Now a engine malfunction light always comes on. The manual says that it should not be driven because it may not shift. I have almost been in countless accidents because the transmission will not shift. It does not accelerate. It jerks, shakes, and grinds. I wrote to Ford and they didn't care. Told me to take it up with the dealership. This has been nonstop since I bought it last year till now and its ongoing. I do not feel comfortable driving my child in this car. Someone needs to be held accountable.

I unlocked the doors with the auto lock on the key. Then, I put something in the back seat. When I closed the door, it bounced back open. I tried several things to get it to reset including everything mentioned in the owner's manual, but it would not latch. I looked at the latch on the driver's door to see how they were different and pushed the mechanism back . Then it stuck in the locked position and that door wouldn't shut. I again tried turning the car and the auto-lock system off and on, but nothing would affect those two doors. I finally had to have my car towed because I couldn't drive it home with two doors that wouldn't latch.

I leased this as my first new car. When I first purchased it, I loved it. As time went on, I noticed that my car would start to jerk as I'd accelerate and the shifting was never smooth. When I had an oil change, I asked about it and was told that because it was converted from a manual to an automatic (like all the automatic Fiestas), it felt like I was shifting gears. I'm not too good with cars, so I trusted Ford. It got worse over time and to this day they say that it is normal. I've went in twice for recalls and services on my car. They still say it's normal. This is not normal. I've opted to lease another car because I am so unhappy with my Ford. I still have it, but I don't like to drive it. If I had to do it again, I would never lease a Ford. It feels like I've wasted my money and they do not care about their customers.