Speed Control Cable Problems of Ford Fiesta

When I purchased my vehicle new I had several problems with the transmission. After several trips to joe cotton Ford in carol stream, IL there was no remedy besides removing the cables from the battery to reset the vehicle's computer. On September of this year I received a letter from Ford motor CO. To advise that they need to do a software update due to a tcm circuit failure. I took my vehicle to friendly Ford 333 e irving park, roselle, IL, on Monday November 11, 2019, so they can rectify the problem. Prior to taking my vehicle to the dealership I removed the battery cables. Apparently the dealership was not able to install the new software. The service advisor advised me that the card code reader was not able to identify the error message and they had to charge me. My vehicle was at the dealership for several days and they loaned me a car while it was in service. I was charged $199. 00 for them to look at the problem and since they could not update the software I had to pay the bill. I called Ford motor CO. For assistance and the agent told me that there was little they can do since the dealership is a franchise. This is unjust that I was charged for something I was advised that would be free of charge. I hope to be reimbursed.

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My car shudders a lot when stopping especially on the highway or merging off the highway' also happens in city or suburbs if going over 40 mph; , gear slips when stationery before hitting gas to move car, speed slows down or hesitates when hitting gas pedal, took to dealership many times and nothing ever got fixed. Ford sent a letter stating that I would get double the warranty on the transmission and I will receive a letter stating this, but will not confirm anymore. Problems occured after I purchased this Fiesta in June 2012 but did not know that it was not working properly until the recall came out and I took it in for the first time. I was told that I was "too late" to get anything to fix it or have it taken back by Ford because I had waited a year. I didn't even know that the car was working poorly! it was brand new and I thought this was the way it was okay to drive because the problems were not as noticable. It got much worse as time passed. I have repair invoices but I need to fine them. I want my complaint filed now so that I am not forgotten. I had a lemon lawyer contact me named trott, who told me that if I accepted a claim he would put in for me, it would be the best deal I would get in terms of attonement. He said he got $8k and took $3k for his work. I received a check for $5k. I asked mr. Trott if I should get the car repair with this money. He said people are keeping the money and getting rid of their cars. I kept my car because I cannot afford to buy another one regardless of the $5k I received. I do not use my car very much now because I do not like that it shudders when I use the brakes and that it slows down when I hit the gas pedal. I will upload the documentation you ask for when I locate it.

See all problems of the 2012 Ford Fiesta 🔎.