general problems of the 2014 Ford Flex

The contact owns a 2014 Ford Flex. The contact stated that while in reverse, the back over prevention camera displayed a black screen, and the message “camera not available” was displayed. The contact stated that turning off and restarting the vehicle, and waiting for the cellphone to connect to bluetooth on the radio, the camera operated as needed and provided an image of the rear of the vehicle while reversing. The failure was intermittent. The vehicle was taken to a certified mechanic and diagnosed with a camera failure. The mechanic performed a troubleshooting of the camera and determined that the camera needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

The contact owns a 2014 Ford Flex. The contact stated while driving and attempting to reverse the vehicle, the rear image was upside down or sometimes the camera display a blank screen. No warning light warning illuminated . A dealer was contacted. The vehicle was not taken to dealer or an independent mechanic for diagnoses. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 25v442000(back over prevention); however, the VIN was not included in the recall. The manufacturer was not notified of the failure . The contact was referred to the NHTSA hotline for assistance. The failure mileage was 122,000.

The contact owns a 2014 Ford Flex. The contact stated that occasionally, while attempting to reverse, the image on the back over prevention camera was displayed upside down. Additionally, the check engine warning light remained illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.