general problems of the 2014 Ford Flex

After reporting to work on [xxx], I discovered that the front of my vehicle was on fire. Emergency services were immediately contacted, and employees on site attempted to contain the fire using fire extinguishers. The fire department arrived shortly thereafter and successfully extinguished the fire. Despite these efforts, the vehicle was ultimately deemed a total loss. Later that day, my sister advised me to review footage from our ring camera from that morning. The video shows visible sparks coming from underneath my vehicle prior to my departure. At that time, I drove approximately nine miles to work, unaware of any issue with the vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2014 Ford Flex. The contact stated that while driving at various speeds; the vehicle lost automotive power and the steering wheel was pulling to the left and was difficult to turn in either direction. No warning light was illuminated. An appointment with the local independent dealer was scheduled to inspect the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the year, make, and model being outside the selected VIN range. Upon further investigation, the contact related the failure to an unidentified NHTSA campaign; however, the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 130,400.

The contact owns a 2014 Ford Flex. The contact stated that occasionally, while attempting to reverse, the image on the back over prevention camera was displayed upside down. Additionally, the check engine warning light remained illuminated. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

Driving down road at 45mph, vehicle lost power, motor quite running. Due to being on 4 lane divided road, and cars all around, I quickly hit my hazard lights, put it in neutral and coasted best I could and was able to turn on a side road to safety. This was very dangerous. Dash lights were on, no warning lights, messages before, during or after event. Tried restarting vehicle and it cranked away. Figured out had to repush the push start button to keep it from cranking away longer. Towed to local Ford dealer. They determined cause to be fuel pump driver module failed, (explains engine stop since there was no fuel supply, and needed replacement. In addition I had another issue, they found water pump was leaking out weep hole. I then discovered they built the water pump into the engine block, behind the timing chain. It takes 13 hours to replace, and if you don't replace, the water goes into the engine oil. Very bad design, knowing it would need to be replaced. Cost over $2500 and 1 week to change a water pump! ridiculous. I know a class action lawsuit has been filed-while not a safety issue directly, I think many people will not change it (due to expense), and then the engine blows up while driving creating a safety hazard.

The contact owns a 2014 Ford Flex. The contact stated that while the vehicle was parked in the garage, there was fluid leaking underneath. No warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the water pump assembly and timing chain needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 100,000.

Approximately 2 months ago car would not start. Towed to dealer on Friday. Dealer evaluated it on Monday but car resumed starting. Retrieved car. This morning problem returned. Having already done a lot of research on this apparently common issue it seems most of the time it is the fuel pump control module located behind the plastic trim on the passenger side b pillar. A replacement part was acquired from a Ford parts dealer and installed into the car. Car starts and runs fine now.

Engine turbo failure while driving on highway during a longer road trip (~600 miles, majority at highway speeds). This is the v6 ecoboost engine. I was informed by dealership repair shop that it �fell apart� and parts of it were sucked back into the engine. Significant knocking and pop sound from engine while driving; significant loss of power when accelerating.

Wife stopped and got gas, drove approximately 45miles, parked in the garage and wouldn't start the next morning. . . . . I attempted several times to get it started, and determined it was a fuel issue. Searched the web and found several complaints regarding 2013-2015 Flexs' with same complaint. Diagnosis was fuel pump relay, but not mine????.

Tl the contact owns a 2014 Ford Flex. While driving, the vehicle hesitated, jerked, and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact was informed that the vehicle was designed in that manner. The vehicle was not taken to a Ford dealer and was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was approximately 80,000.

Tl the contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start, and the engine warning indicator and code: 90627 illuminated. The contact called sunland Ford at (760) 241-7751 (located at 15330 palmdale rd, victorville, CA 92392) and was informed that the VIN was not included in a recall. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that he repaired the vehicle himself, but the details were not provided. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 57,000.

Breaks and rotors have been worked on 3 times within 1 year by carmax. In addition, bearings have been replaced. Additionally, the vehicles computer module failed. Also, the fuel pump.

The contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 80,250.

Tl the contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start in cold weather. There were no warning indicators illuminated. The contact took the vehicle to huntington Ford (2890 s rochester rd, rochester hills, mi 48307, (248) 852-0400) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in any recalls. The failure mileage was approximately 65,818.

I was traveling 70 mph on a toll way in busy morning traffic. Without any warning the vehicle lost engine power. Pressing the gas gave no acceleration and no power to move the car. Thankfully I was in the left lane and had enough momentum to get to the left shoulder. At this point a wrench light came on saying check manual. The car was under no power of its own in 70 mph traffic. Very dangerous! sat on the left should of the speeding toll road until a tow truck arrived and took it to the nearest dealership. They ran diagnostics and were very surprised and perplexed why a 2014 engine seized up. Issued a rental car for an indefinite time and said the engine will be taken completely a part as they try to figure out what went wrong. They said they will work with Ford on a solution whether to rebuild the engine or put a new one in. This is a 2014 engine! I think they know there is a big problem with the car. I certainly have lost confidence in it. It failed me at 70mph in traffic.