general problems of the 2014 Ford Flex

Fuel pump relay module. Vehicle shut off during driving without warning forcing panic and moving to side of road and had to tow vehicle. No incident happened but after replacement no longer had issue.

Driving down road at 45mph, vehicle lost power, motor quite running. Due to being on 4 lane divided road, and cars all around, I quickly hit my hazard lights, put it in neutral and coasted best I could and was able to turn on a side road to safety. This was very dangerous. Dash lights were on, no warning lights, messages before, during or after event. Tried restarting vehicle and it cranked away. Figured out had to repush the push start button to keep it from cranking away longer. Towed to local Ford dealer. They determined cause to be fuel pump driver module failed, (explains engine stop since there was no fuel supply, and needed replacement. In addition I had another issue, they found water pump was leaking out weep hole. I then discovered they built the water pump into the engine block, behind the timing chain. It takes 13 hours to replace, and if you don't replace, the water goes into the engine oil. Very bad design, knowing it would need to be replaced. Cost over $2500 and 1 week to change a water pump! ridiculous. I know a class action lawsuit has been filed-while not a safety issue directly, I think many people will not change it (due to expense), and then the engine blows up while driving creating a safety hazard.

We were experiencing an intermittent electrical issue where the vehicle would crank but not start every time. The vehicle was towed to the dealership on two separate occasions and the mechanic was unable to properly test the vehicle and/or recreate the problem. After some further research, I found a recall on slightly older VIN numbers for this model Flex. The recall for the fuel pump control module: fuel system, gasoline: delivery: fuel pump recall date 2016-08-24 recall no. 16v621000 Ford motor company (Ford) is recalling certain model year 2013-2015 Ford taurus, Ford Flex, Lincoln mks and Lincoln mkt vehicles equipped with 3. 5l gtdi ecoboost engines and 2013-2015 Ford taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump. Recall consequence: a loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash. Recall action: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16s31. In addition, I located a forum of owners who were experiencing the same issues. These individuals either replaced the component themselves or had the service performed by a mechanic. . Read more...

Approximately 2 months ago car would not start. Towed to dealer on Friday. Dealer evaluated it on Monday but car resumed starting. Retrieved car. This morning problem returned. Having already done a lot of research on this apparently common issue it seems most of the time it is the fuel pump control module located behind the plastic trim on the passenger side b pillar. A replacement part was acquired from a Ford parts dealer and installed into the car. Car starts and runs fine now.

Failure of the vehicle to restart and idle. Vehicle began to slow down, wouldn’t hold cruise speed setting, while driving on the highway; after exiting the interstate in rural colorado, it stalled completely. Dealer diagnosed a fuel pump control module failed and result is car only starts, short 8 second run, and shuts off. Replacement module solved the issue on my Ford Flex. Some Flex and similar models were issued recall for this item. Ford contacted, our Flex VIN number is not on the recall as issued.

Car was leaking fuel from underneath.

When at idle the Flex begins to act as if it is going to stall then it does. When I restart it certain electric functions disable. My car is at 54k miles now but we have been having this problem since it was at 32k. I find it extremely coincidental that the same years eco boost engine is having a problem and was issued a recall but not my non eco boost v-6 does not have a recall.

Was at home about to head to work, goes outside to start my vehicle and it wouldn't start it would continue to turn over and sputter but would never crank up.

Tl- the contact owns a 2014 Ford Flex. The contact stated that while the vehicle was parked, the engine would crank, however, it would not start without warning. Due to the non start, the contact had the vehicle towed to pittsville Ford 7155 friendship rd, pittsville, MD 21850 (877) 760-5870 where once it was taken there, the vehicle started with no issues. Months later, the same failure occurred yet again without warning; the vehicle was towed back to the same dealer and the vehicle started up yet again without incident. When the failure occurred a third time, the contact disconnected the battery cable, waited a few moments, and the vehicle started without incident. When the failure occurred for the forth time, the same battery operation was not successful and the contact had to have the vehicle towed back to the same dealer. Upon investigation, the contact associated NHTSA campaign number: 16v621000(fuel system, gasoline) with her failure. The manufacturer had been notified of the failure where they verified that her vehicle was not under recall and that the vehicle was not under warranty; they offered no further assistance. The vehicle had not been repaired. The failure mileage was approximately 50,000. Jo.

Car stalls or won't start.

The contact owns a 2014 Ford Flex. While driving 45 mph, the vehicle stalled without warning. The vehicle was taken to pearson Ford (located at 10650 n michigan rd, zionsville, in 46077, 317-873-3333) where it was diagnosed that the fuel delivery system failed. The vehicle was not repaired. The manufacturer was notified of the failure and stated that there were no recalls. The failure mileage was 64,000.

The first insistence the car cranked over but would not start. The second incidence I was driving down the road and the car cut out. The third incidence the car would crank but not start, and the check engine light came on, with a code that said the fuelpump control circuit/open. Now sits and cranks but will not start.

Vehicle has stalled twice while in motion. On city street.

I was traveling on the i24 at 65 mph when the Ford Flex suddenly began to slow to zero. It was still running but would not accelerate. It nearly caused a major accident. I coaster to a stop and turned off the car. After a few minutes, I cranked it and it ran ok for about 5 minutes, but the check engine light was on. I drove it to the Ford shop immediately. They said the accelerator assembly was defective. I replaced it at a cost of over $400. The vehicle is only 3 years old with only 40,000 miles. I saw online that this had happened to others as well. This is an extremely dangerous problem that has occurred with many Flex owners and should be recalled before others lose their life.

The contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start. When it would start, the vehicle would stall while driving unknown speeds. The low pressure warning indicator was illuminated. The vehicle was taken to an independent mechanic and the contact called jc lewis Ford (9505 abercorn st, savannah, GA 31406). The dealer informed the contact that the vehicle was not included in a recall; however, the symptoms were identical to NHTSA campaign number: 16v621000 (fuel system, gasoline). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 91,000. The VIN was not available.

The contact owns a 2014 Ford Flex. While driving approximately 15 mph, the rear "passenger side door ajar" and the wrench icon "see manual" warning indicators illuminated. Afterwards, the vehicle stalled. The contact exited the vehicle to check the doors, but all the doors were closed. The contact re-entered the vehicle, but it would not restart. The vehicle was towed to carmax (11225 parkside dr. , knoxville, tennessee) and then towed to the authorized dealer (ted russell Ford Lincoln, 9925 parkside dr. , knoxville, tennessee) where it was diagnosed that the fuel control module failed and needed replacement. The vehicle was repaired. The contact mentioned the failure first occurred on November 25, 2017. After that failure, the vehicle was towed to the same carmax dealer where it was diagnosed and repaired for the same failure. The manufacturer was not notified of the failures. The approximate failure mileage was 48,224.

The contact owns a 2014 Ford Flex. The contact stated that after a complete stop and depressing the accelerator pedal, the vehicle failed to increase in speed. In addition, the contact stated that there was rough idling. The contact managed to the pull vehicle over, shut the vehicle off waited fifteen minutes, restarted the vehicle however the failure reoccurred. The vehicle was towed to the local dealer (sames kingsville Ford, 2501 s hwy 77, kingsville,TX, 78363) where it was pending a diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure and informed that the vehicle was not included in NHTSA campaign number: 16v621000 (fuel system, gasoline) due to the vehicle not being a turbo. The failure mileage was approximately 39,000.

The contact owns a 2014 Ford Flex. While driving approximately 35 mph, the power seized. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16v621000 (fuel system, gasoline); however, the part to do the repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was 39,500. The VIN was not available.