general problems of the 2016 Ford Flex

The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v829000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(r), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v829000 (structure); however, parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera failed to display an image of the rear of the vehicle. A black screen was displayed on the screen while in reverse. The dealer was contacted and confirmed that the parts were not yet available. The contact paid out of pocket for the dealer to replace the camera. The manufacturer was not made aware of the failure. The approximate failure mileage was 68,000.