Table 1 shows one common electrical system related problems of the 2017 Ford Flex.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems |
Hello, I recently submitted a safety complaint regarding my 2017 Ford Flex. The complaint number is xxx. I would like to add additional information that I forgot to include in the original report. The vehicle’s power liftgate has intermittently opened on its own while the vehicle was parked. There have been occasions where I came outside and found the liftgate open overnight in my driveway. This issue appears to be intermittent and part of the same electrical problems affecting the backup camera system described in my complaint. Please add this information to my existing complaint. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My 2017 Ford Flex has an open safety recall for the rearview camera system (Ford recall 25s49 / NHTSA recall 25v695). The recall states the camera may display a blank image or show the message “camera unavailable” when the vehicle is placed in reverse. My vehicle is actively experiencing this exact failure. The screen frequently displays “camera unavailable,” preventing the rearview camera safety feature from functioning when the vehicle is put in reverse. I received the recall notice in October 2025. Since then I have contacted my Ford dealership several times and have been told that parts are still not available to repair the recall. Ford initially provided an estimated remedy date of January 2026. This date was later moved to June 20, 2026. I was recently informed that the date has now been removed completely and there is no estimated timeline for when the recall repair will be available. The safety recall remains unresolved while the defect continues to occur on the vehicle. The rearview camera is an important safety feature that assists drivers when reversing. I am submitting this complaint because the recall repair has been delayed for many months while the safety defect is actively occurring.
Backup camera frequently goes blank. I noticed an active recall for other Ford vehicles and wanted to report I’m having the same issue with my 2017 Ford Flex, so I’m hoping the Flexes will be added to the recall.