general problems of the 2018 Ford Flex

The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable and the camera image appeared blurry. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts required to complete the recall repairs were not yet available. The dealer was contacted and confirmed that the remedy parts were currently unavailable for the vehicle, although the contact was informed that remedy parts were available for the mustang models. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall repairs. The approximate failure mileage was 145,000.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that the recall repairs were not completed because the parts for the recall repairs were not yet available. Additionally, the contact owned two other Ford Flex vehicles and a Ford explorer with the same recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted to reverse(r), the back over prevention camera intermittently shut off. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 68,000.

The contact owns a 2018 Ford Flex. The contact stated while using the back up camera on the vehicle it ends to shutoff randomly causing a back over prevention issue. The contact received notification of NHTSA campaign number: (25v695000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 60,000.

The contact owns a 2018 Ford Flex. The contact had recently undergone head and neck surgery, and the contact was unable to operate the vehicle with ease due to a disoriented image on the display. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 127,000.

The contact owns a 2018 Ford Flex. The contact stated that while reversing, the rear-view camera display became inoperable. The contact stated that the rear-view camera display occasionally operated as needed. The dealer was made aware of the failure; however, the contact was informed that parts were not available for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that there was an unrepaired recall on the vehicle due to a safety issue. The contact stated that the vehicle was used for transporting children. The contact received a recall notification, NHTSA campaign number: 25v695000 (back over prevention); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The contact owns a 2018 Ford Flex. The contact stated while reversing, the rear view camera displayed a solid green screen. The contact stated that because of the failure, the contact almost crashed into another vehicle. The contact stated that the failure occurred intermittently. In addition, the b- pillar on the driver's side rear door was detached. The vehicle was taken to the dealer, however the vehicle was not inspected. The contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received recall notifications: NHTSA campaign number: 25v695000 (back over prevention) and NHTSA campaign number: 25v732000 (structurer) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that the passenger's side door b-pillar trim had become loosened. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Flex. The contact stated that the back-over prevention camera frequently failed to operate as needed. The contact stated that the camera displayed a blank or distorted image while the vehicle was shifted into reverse(r). In addition, the back over prevention camera screen remained displayed while the vehicle was in drive(d). The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The manufacturer was notified of the failure and the contact was provided the same information as the dealer. The contact was provided a case number and was referred to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was unknown.