Body problems of the 2019 Ford Flex

The recalled b pillar has detached this weekend in the front of the left driver's side b pillar- it seems as it being held on by the keyless entry components. It is at approx 25 degree angle to the body of the car. As an added consequence of the redirected airflow- the driver's side door is very cold as air is getting in where it previously didn't. I scheduled with the autonation amherst dealership for evaluation and repair. When I called back to move the appointment it was cancelled because I was told there is no fix/no parts. ???.

B-pillar trim molding on passenger side fell off while going through car wash.

I brought my 2019 Ford Flex to world Ford pensacola for two open safety recalls: 25sa9 (rearview camera) and 25sb8 (b-pillar trim). Despite the b-pillar trim being already detached (failed component), the dealer refused to document the inspection for recall 25sb8. Furthermore, on invoice #xxx, they incorrectly documented recall 25sa9 as ‘only for mustang’, even though my vehicle is a Ford Flex. This dealer is providing false documentation and refusing to record safety-critical defects on the official oasis report. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving at highway speeds the side b pillar panel became unattached and broke off.

1) trim piece that includes the keyless entry pad on driver's door, broke off while driving 80 mph on highway. The keyless entry pad was left hanging on by the electrical cords. It is available for inspection as it has not been fixed yet. 2) I didn't see where it went, but it had the potential to fly off and hit any cars behind me. 3) car has been inspected by mechanic at Ford dealership and provided cost for part to fix. 4) car has not been inspected by manufacturer, police, insurance rep, etc. 5)no warning lamps, messages or any symptoms prior to failure. I honestly thought something hit my car. I ended up pulling over to assess the situation. It was then that I noticed the panel broke off and the remaining piece was left hanging.

While driving down a highway at 70mph, the keypad on the driver's door detached from the body and was hanging by wires. We had to pull over. We couldn't get it back in so we put the window down and had to zip tie it to the door frame, leaving the window down for our entire long trip. We were afraid it was going to fly off and hit the car behind us, causing damage and a safety hazard. We took the car to stevens Ford jersey city and had it repaired. This is a cost we paid for. The only warming sign was a constant whistling sound we would hear.

On 6/4/2025, the driver side front door b-pillar trim piece separated from the vehicle. The tape that joins the trim piece to the door sheet metal completely sheared. The adhesive is still fine but the form separated. The part is connected only to the door through the wire hardness of the keyless entry. TSB 20-2427 stated the issue is "loose". But the actual issue is a flying part with a connecting string.

B pillar trim on drive-side door has fallen off multiple times when driving at speeds I’d say about 50mph. Have been lucky not to have lost it as it was barely held on by the keyless entry cord.

The black glossy plastic applique on the driver's door window frame (also containing the keyless entry keypad) blew off on the expressway at approximately 70 mph. While the wire harness retained the lower portion of the applique, the applique cracked from the force of the separation, for which the bottom third of the applique hung from the harness whereby the upper two-thirds of the applique became a projectile and flew onto the expressway. After sharing this with a friend (also owning a 2019 Ford Flex), he said his came off last year. Upon further studying this matter, it appears that in Ford's wisdom they only used small strips of double-sided tape to retain this; for which there are many reports of this same failure mode: [xxx] in their infinite wisdom, Ford now only sell the applique panel with the keypad (Ford part number ba8z7420555ac ), rendering it at a msrp of $228. 83 just for the replacement part. The Ford parts counter person said they sell a lot of these, due to the poor design and retention. As this is a hazard to others on the road (e. G. Potentially becoming a projectile) Ford should be forced to recall this defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

B pillar trim was lost going down the road. May of 2025 unsure of date.

The passenger side b pillar trim flew off on the highway! the driver side is also loose.

The plastic panel on the driver's side b-pillar which holds the keyless entry system detached and was dangling from the wires was able to pull off the road and tape it down before it flew off into traffic.

The keyless entry keypad - driver sides b-pillar front door’s trim panel came loose while driving on I-95 today (approximately 70 mph). It was not apparently loose before this event. It dislodged and hit the rear passenger window. This is a safety issue because, were the window down, it would have hit a child passenger. Additionally, with the force that was exerted on the window, breaking the glass was definitely a possibility. Lastly, it was very startling to the driver. The dealership did confirm this issue. They provided a TSB - tsb20-2427. There was no warning that this would occur.