Turn Signal problems of the 2002 Ford Focus

A year ago, the driver's side turn signal light on my 2002 Ford Focus wagon burned out. In trying to replace it at a local auto parts place. The socket was so tight in the lens/reflector assembly that it could not be removed. I took it to my dealer, kain family Ford in london. I learned that the problem was that the fitting for the socket had warped from excessive heat, apparently. The dealer searched to see if there was a technical bulletin and found one instance in which a pizza driver in a similar vehicle had a similar problem. They were able to pull the light out and with a pocket knife make the new socket fit in the assembly, and charged me the hourly rate for the work. I suspect this is a manufacturer's defect, because I've heard of two other instances in the same type of vehicle in this area with the same results. I recently replaced the passenger side headlamp and fount the same warping. I have yet to take it to my dealer, but will. Is there a way to search repair records for this vehicle to determine if this is a defect and should be recalled? I learned of this site from click and clack on npr's cartalk.