Door Latch problems of the 2004 Ford Focus

The contact owns a 2004 Ford Focus. While the contact was driving approximately 30 mph, the rear passenger side door was locked securely; and opened abruptly with slight pressure applied against the door. In addition, the rear driver door exhibited the identical failure. The failure occurred five different times. The dealer was notified and they informed that the vehicle had been previously repaired under the NHTSA campaign id number 05v030000 (latches/locks/linkages: doors: latch). The remedy repair failed to correct the problem. The vehicle had not been repaired at the time of the complaint. The failure mileage was 100,000.

My husband and I purchased a 2004 Ford Focus used the rear passengers side door will currently not latch shut. I was advised that there was a recall on the rear latches of Ford Focus which I did find. The previous owner of this vehicle brought it in to the Ford dealer and had the latched lubed 1/4/2006, at which time it met recall requirements. Now the door will not shut and the dealer has advised that this is due to the latch it should be covered under the recall. My husband and I both phoned Ford motor company and were advised there is nothing that could be done. That because they lubed the latches that was all they were required to do. Which I find completely unsatisfactory. It is quite clear that there is a defect which is why Ford has recalled the latches they should be covering this. The drivers side rear door is hard to open as well, however according to Ford being that the latches have been lubed it should be fine. Now if the door that won't shut is fixed and my daughters fall out of the other door that Ford has lubed being that is all Ford says that is required, what will Ford and NHTSA say then. This company should be held responsible for there recalls. The fact that they will not replace these latches that they are truly responsible for is not acceptable. Your investigation in this matter would be greatly appreciated.

: the contact stated the rear passenger side door is difficult to close. When the problem first occurred there was 9,500 miles on the vehicle. The contact received a recall letter, NHTSA campaign # 05v030000 for the door latches. The dealership would not perform the repair work. The manufacturer was informed of the situation.

Both rear doors intermittently opened while driving. Dealer was notified.