Door Latch problems of the 2009 Ford Focus

The contact owns a 2009 Ford Focus. The contact stated while parked in the driveway, the contact opened both rear doors; however, while attempting to close the doors, the doors failed to latch securely. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that the latch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2009 Ford Focus. The contact stated that the front passenger door was not remaining shut properly. The contact had to use bungee cords to hold the door closed at all times. The vehicle was taken to the dealer for repair. The manufacturer was notified of the failure. The failure mileage was 33,292.