Software problems of the 2013 Ford Focus

After purchasing the vehicle brand new in June 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. Had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. In January 2016, had to take it to the dealer to reprogram the pcm/tcm and perform clutch which was the 15b22 software update issued by Ford motor company. After 36,000 miles the horn stopped working. After 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code p0456 which is a small evap leak present. Since it's not under warranty, I have to pay $119 just to diagnose the problem. Now I have a safety recall notice 16s30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. All this on a vehicle that is under 100,000 miles and almost 4 years old.

2013 Ford Focus, bought new, in shop first week of purchase. Transmission shuttering and jerking as I pull out in traffic. Also dies when in reverse. Brought to dealership and they say its normal. Its not normal to be out in on coming traffic and not able to move and kids are screaming "go mom go. We are going to get hit. " not normal. Also software problem. Radio won't turn on, phone cell phone wont do anything until I pull over and shut off engine. Then it resets. This car has been in shop many times for same issues and they always say its fixed now. But same issues over and over again. Been in shop too many time to count. Now car is out of warranty and begin repaired under extended warranty. When extended warranty is out I will have to pay out of pocket. This has been by far the worst vehicle in history.

The contact owns a 2013 Ford Focus. The contact stated that the transmission overheated and the "pull over" warning indicator illuminated. In addition, the vehicle hesitated and stalled. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed an unknown software update. The vehicle was repaired; however, the failure recurred. The failure recurred on approximately four other occasions and was taken back to the dealer where the transmission was reprogrammed, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shifted into a different gear independently. The vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 17,328.

This is actually the 3rd time in a month this occurred. The "stop safely now" warning comes up. 1st time on 7/29, I was able to safely pull into a parking lot. The car would not restart, and the wrench symbol displayed. Turned off and tried again 5 minutes later, and the car worked fine. The next day, the car gave no notice as I moved to accelerate at a green light. A clunk, and no power, and the "stop safely" now warned occurred at the same time. I turned the hazard lights on, a pedestrian assisted me in pushing the car out of the traffic. It restarted 5 minutes later, I drove it straight to the Ford dealership. They replaced the computer did the software update. After waiting over 2 weeks for the car, the "stop safely now" occurred again 5 days after being released from the dealership. This time, I was able to safely pull over. I took it back to the dealership, and do not know how long it will to take to fix the issue. I no longer feel safe driving this car, knowing the power can be disabled anywhere at any time. I hope Ford takes these issues seriously.

Car is equipped with voice command. When I use voice to turn on heat or ac, I will say for example, climate 68. The car will respond, setting climate 68. Then it does not turn on. If I touch the climate touch screen it then comes on at 68, even if it was previously set at 75. Been to the dealer repeatedly for two software updates, once pulling out the control box per Fords request to chech the part number and once to have the 8 pin control module replaced. Now waiting for Ford engineering to come up with a fix.

Tl- the contact owns a 2013 Ford Focus. The contact stated that the engine warning light had been flashing and then remaining illuminated as the failure progressed. The vehicle was jerking and reducing to a low rate of speed each time the engine warning light flashed. The dealer landers Ford, 2082 w poplar Ave, collierville, TN 38017, (901) 854-3600 provided a software update to the computer however,the failure was happening before and after the dealers repair for an extended period of time which was unacceptable to the contact. The vehicle was to be taken to a second dealer jack schmitt Ford, 1820 vandalia st, collinsville, IL 62234, (618) 477-8126 for an appointment 08/01/18 for further testing and diagnosis. The manufacturer was notified of the failure numerous times, had no recall campaign, no service campaign for the VIN and provided no TSB to remedy the failure. The VIN was not available. The approximate failure mileage was not available. Dyd.