general problems of the 2017 Ford Focus - part 1

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 20 mph, while the accelerator pedal was depressed, the vehicle lost automotive power and shuddered abnormally. There was no warning light illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the there was an unknown part in the fuel tank that needed to be replaced. The vehicle was not repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 25 mph, the vehicle made an abnormally loud sound and lost motive power. The contact was able to pull to the side of the roadway. The contact stated that upon depressing the accelerator pedal to resume driving, the vehicle failed to exceed 10 mph. The check engine warning light and an unknown warning light were illuminated. The contact was able to drive to the residence. An independent mechanic diagnosed the vehicle and determined that the fuel tank had failed and needed to be replaced. The contact was referred to the dealer for further diagnostic testing. The dealer was contacted for the recall repair of NHTSA campaign number: 18v735000 (fuel system, gasoline); however, no assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 55 mph, the vehicle hesitated and then stalled. The contact stated that the vehicle was running rough. The engine warning light was illuminated. The contact stated that the failure was related to NHTSA campaign number: 23v905000 (engine and engine cooling) and 19v515000 (fuel system, gasoline). The vehicle was taken to an independent mechanic, who determined that the failure was due to the fuel injectors. The contact called the local dealer and was informed that there was no recall coverage on the VIN for the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle shut off without warning. The contact managed to perform a repair to the canister purge valve; however, the failure persisted. Upon investigation, the contact linked the failure to NHTSA campaign number: 18v735000(fuel system. Gasoline). The vehicle was then taken to an independent mechanic where they confirmed the failure and also linked the failure to the recall. The contact was informed that the fuel tank needed to be replaced and was given an estimate for the repair. Both the dealer and the manufacturer were notified of the failure but neither offered any assistance. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

The contact owns a 2017 Ford Focus. The contact stated that while his daughter was driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power and significantly decelerated. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 58,000.

The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel system was faulty and referred the contact to the local dealer regarding a recall for the failure. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 19v515000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 45 mph, the vehicle stalled and the contacted coasted the vehicle to a stop light. No warning light was illuminated. After several attempts, the contact was able to restart the vehicle, and continued driving to the destination. The contact refueled the vehicle and attempted several times to restart the vehicle. The vehicle was taken to the dealer after the check engine warning light illuminated and the contact retrieved dtc code: p1450. The dealer stated that the vehicle was inspected in 2018 under NHTSA campaign number: 18v735000 (fuel system, gasoline) without any part being replaced. The VIN was not included in the recall. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

The contact owns a 2017 Ford Focus. The contact stated that while taking the vehicle to an independent mechanic for an oil change, the mechanic discovered fuel in the oil. The dealer was alerted of the failure and vehicle was towed to the dealer. A test was performed in the vehicle and the contact was instructed to drive the vehicle for 700 miles to test the fuel system. The contact's father then tested the vehicle after the 700 miles and confirmed that a fuel odor was coming from the vehicle. The manufacturer was notified of the failure. The vehicle was taken back to the dealer remained in the dealer possession. The approximate failure mileage was 85,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 50 mph the vehicle was sputtering and was almost stalling. The contact stated that the check engine light illuminated. The contact stated that the failure of nearly stalling was intermittent but had become a recurring failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the cannister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The failure mileage was approximately 50,000.

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle at the gas station, the vehicle failed to start. The contact stated that the vehicle started after several attempts. The contact stated that the vehicle was experiencing rough idling. Additionally, the contact stated that while her daughter was making a right turn and merging onto a ramp, the vehicle stalled inadvertently in the middle of the road. The contact's daughter was unable to pull to the side of the roadway. The contact stated that her daughter was able to restart the vehicle after several attempts. The contact's daughter then pulled to the side of the road. The contact stated that her daughter was able to drive to the residence. The vehicle was taken to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,500.

The contact owns a 2019 Ford Focus. The contact stated that while starting the vehicle, the rpms were significantly high. The check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was operating as designed. The contact stated that the failure recurred while driving, and while at a complete stop. The check engine warning was illuminated. The contact stated that the rpms would exceed 1,500, and would then drop to 600-700. The contact stated that the vehicle had lost motive power temporarily while driving on one occasion. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the purge valve was faulty and needed to be replaced. The purge valve was replaced but the failure persisted. The evap message and the check engine warning light was displayed, and the vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the purge valve to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The contact was informed that NHTSA campaign number: 19v515000 (fuel system, gasoline) was serviced back in 2019. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 42,644.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to immediately start refueling the vehicle. The contact stated that the vehicle eventually started after several minutes. Upon investigation, the contact discovered NHTSA campaign number: 19v515000 (fuel, system, gasoline) which was linked to the failure. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would be difficult to restart. The contact stated that several attempts were needed to start the vehicle. The contact stated that she had to keep the accelerator depressed for several minutes before she could shift to drive(d). The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve (cpv) needed to be replaced. The mechanic advised the contact that the failure was related to NHTSA campaign number: 18v735000 (fuel system, gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 116,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start immediately; however, the vehicle restarted after several attempts. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was contacted and informed the contact that the failure might be due to a stuck canister purge valve; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,989.

The contact's wife owns 2017 Ford Focus. The contact stated that the check engine light had appeared on the instrument panel. The vehicle was taken to an independent mechanic who informed him that the canister vent valve had failed. The mechanic then informed him of NHTSA campaign number: 18v735000(fuel system, gasoline); however, his VIN was not included in the recall. The contact attempted to reach the dealer but was unsuccessful. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 64,000.

The contact owns a 2017 Ford Focus. The contact stated the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the vapor management valve, part number: bv6z9d289e, needed to be replaced. However, the part was on backorder. The vehicle was not repaired. The contact stated that the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, there was an abnormal rumbling noise detected and the vehicle stalled. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who informed her about the codes regarding the canister purge valve. The contact stated that the failure was like NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 180,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and attempting to drive, the vehicle stalled and failed to immediately start-up. Additionally, while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the canister purge valve was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number: 19v515000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

The contact owns a 2017 Ford Focus. The contact stated while driving 70 mph, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was towed to the contact's residence. The vehicle was then taken to the dealer, where the failure could not be duplicated; however, the failure recurred. The contact stated that the vehicle stalled approximately seven times in one trip. The contact was able to drive to her destination. The contact stated that the failure had been reoccurring increasingly. The contact related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact that the recall was previously completed on the vehicle. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated. The contact stated that the vehicle needed to be refueled more frequently. The vehicle was taken to an independent mechanic, where various fuel system failure codes were retrieved, and it was determined that the canister purge valve, carbon canister, and fuel tank needed to be replaced. The contact was made aware of NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 65,200.

The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was illuminated. While driving at unknown speeds, the vehicle stalled. Upon restarting the vehicle, the vehicle stalled again. The contact stated that the fuel gauge was reporting inaccurately. The mileage displayed the wrong reading. The contact was unable to use the specified fuel and had to use a higher-octane fuel. The vehicle failed to accelerate above 30 mph. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle had failed inspection. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The contact stated the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline). The approximate failure mileage was 42,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at approximately 30 mph, or at any speed, the check engine light would illuminate. The contact stated that she had noticed a drop in gasoline mileage. Also she stated that when she would depress the accelerator the vehicle would hesitate. The contact stated that when she added gasoline to the vehicle, the vehicle would have have a problem starting. The contact said that the vehicle would shake and vibrate once started. The contact stated that once she drove the vehicle a few miles the shaking would stop. The contact stated that the failures had become recurring. The contact had taken the vehicle to an independent mechanic (tovar hutto automotive - 2009 county rd. 108 hutto TX 78634) who advised that there might have been water in the gasoline. The vehicle was diagnosed and the following codes were pulled p2196 and p1450. The independent mechanic advised the contact that the codes were symptoms of NHTSA campaign number: 18v735000 (fuel system, gasoline). The vehicle had not been repaired due to the possibility that it was under a recall. The manufacturer had been informed of the failure. The failure mileage was 85,138.

The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, the vehicle experienced rough idling and then stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA campaign number: 18v735000 (fuel system, gasoline). The vehicle was then taken to the dealer, and the dealer informed the contact that the recall repair had previously been performed. The vehicle was not repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2017 Ford Focus. The contact stated while driving approximately 5 mph and attempting to park the vehicle, the check engine warning light illuminated. The contact stated that the vehicle was shuddering while driving above 60 mph or whenever the accelerator pedal was depressed while driving up hill. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank needed to be replaced. The contact referenced NHTSA campaign number: 18v735000 (fuel system, gasoline) as a possible solution however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline. The failure mileage was approximately 82,000.

The contact called on behalf of a client who owns a 2017 Ford Focus. The contact stated the client was at a stop light when the vehicle stalled. The check engine warning light illuminated. The client restarted the vehicle and drove to the independent mechanic. The mechanic diagnosed the failure to be a stuck canister purge valve. The mechanic also related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,763.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle failed to start immediately. The vehicle would start after several attempts but would shudder and then turn off independently. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle jerked and decelerated independently. The check engine warning light was illuminated. The contact was able to continue driving; however, the failure recurred after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel tank was collapsing internally due to a stuck canister purge valve failure. The independent mechanic also informed the contact that each time she had refueled the vehicle, air was being pushed into the fueling system. The independent mechanic informed the contact that the failure was associated with NHTSA campaign number: 19v515000 (fuel system, gasoline). The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 19v515000 (fuel system, gasoline) due to the manufactured date of the vehicle. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(p) and rev the engine to 3,000 rpm before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.

The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shuttering when shifting from first gear. After a fill-up of fuel, the vehicle hesitated to restart. While driving, the transmission was slipping. The check engine warning indicator light was illuminated. The vehicle was taken to an independent mechanic who informed him there was an issue with the fuel system. The vehicle was taken to the local dealer where it was diagnosed that the failure was due to the purge valve being stuck open. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 50,000. The contact stated the failure was related to NHTSA campaign number: 19v515000 ( fuel system, gasoline) and NHTSA campaign number: 18v845000 ( power train).

The contact owns a 2017 Ford Focus. The contact stated that while driving the vehicle off the lot, the engine fault and the service engine warning light illuminated on the instrument panel. Additionally, after refueling, the vehicle would inadvertently stall. The vehicle was taken to the local dealer and diagnosed; however, the mechanic was unable to determine the cause of the failure. The contact stated that an unknown software update was performed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The approximate failure mileage was 55,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and driving 40 mph, the vehicle stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving; however, the contact stated that the failure had been reoccurring after refueling. The vehicle was taken to an independent mechanic where it was diagnosed that fuel tank vacuum system had failed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that her vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 96,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the rpm gauge was fluctuating while starting the vehicle. The vehicle was taken to the dealer where it was diagnosed with a canister purge valve failure. The dealer informed the contact that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,000.

The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle and attempting to restart it, the rpm gauge was fluctuating and the vehicle then lost motive power. The check engine light illuminated on the instrument panel. The contact stated that after a few attempts she was able to restart vehicle. The vehicle was then taken to a independent mechanic; however the contact was not provided with a diagnosis and the vehicle was not repaired. The failure continued to reoccur after refueling the vehicle and the contact stated that the vehicle would stall and lose motive power after coming to a stop at a red light or at stops signs. The vehicle was then taken to another independent mechanic where the failure code p144a for the evap system was retrieved. The contact referenced NHTSA campaign number: 19v515000 (fuel system, gasoline) as cause of failure; however, her VIN was not included in the recall. The local dealer was made aware of the failure and they confirmed her VIN was not included in the recall. The vehicle was not repaired. The manufacturer made aware of the failure and a case was opened and the contact was advised to file a complaint with NHTSA. The approximate failure mileage was 96,000.