Back Over Prevention Problems of Ford Focus

The contact owns a 2018 Ford Focus. The contact stated that the infotainment system had failed to turn on intermittently. Additionally, the contact stated that the rearview camera was intermittently inoperable while reversing. There was no warning light illuminated. The contact stated that the failure had been recurring increasingly. The vehicle was taken to the dealer, where it was diagnosed that the accessory protocol interface module (apim) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 121,000.

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The contact owns a 2018 Ford Focus. The contact stated that while operating the vehicle, the screen display would intermittently malfunction and display a black screen. During the failure, the backup camera became inoperable. The vehicle was taken to local dealer who diagnosed the vehicle and determined that the access protocol interface module (apim) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 51,000.

The contact owns a 2014 Ford Focus. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the “camera unavailable” message was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,688.

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The backup camera is often blank, distorted, or shows "camera not available".

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The contact owns a 2015 Ford Focus. The contact stated while reversing out of her driveway, the “contact dealership” appeared on the rearview camera of the vehicle. The dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was notified of the failure and advised the contact that they could not assist as the vehicle was out of warranty. The vehicle was taken to an independent mechanic who diagnosed that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 77,000.

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