Air Bag Not Deploy Problems of Ford Freestar

The contact owns a 2005 Ford Freestar . The contact stated that the air bag warning light had been illuminated on the instrumental panel since December 2010. The vehicle was inspected by a dealer and they advised her that she needed to replace the clock spring. The vehicle had not been repaired as the part was unavailable and the dealer advised her to not drive the vehicle because the air bags would not deploy in the event of a crash. The failure mileage was approximately 87,000. Updated 03/24/lj updated 04/22/11.

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: the contact stated in April 2005, the abs and airbag lights illuminated. The vehicle was taken to the dealership. The codes were reset and the lights went off. Then, while driving 40 mph on dry roads, a vehicle pulled out in front of the contact. The brake pedal was depressed, but the abs did not activate. Upon impact, the airbags did not deploy. There was a police report taken at the scene. The vehicle was towed to an independent repair shop, where it was deemed a total loss. The contact was wearing a seat belt, but sustained a broken ankle and hand, a dislocated shoulder, and a concussion. The vehicle was not inspected to determine the problem with the airbags or antilock brakes.

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Air bag light indicating the air bag would not deploy in case of an accident stayed on. Dealership suggested that the light could come on if I were using an aftermarket cell phone charger while driving the vehicle. Ford issued an alert to dealerships that stated same. I was made to go out and buy replacement chargers while the dealership investigated the problem using my car chargers to experiment. After picking up the vehicle the light had not come back on. I was told the Ford instructed them to replace the computer located near the radio. I am still shocked to hear that a cell phone charger could cause an airbag to not deploy. Ford issued an extended warranty for this vehicle given the serious nature of the failure.

Consumer's vehicle was involved in a car accident on September 19, 2005 while going 25 mph. Upon impact, the air bag cover over the driver's side and passenger's side came out about and quarter of an inch; however, the actual air bags never deployed. On the driver's side it was a side impact and passengers side it was a head on impact.

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Air bag light warning indicator illuminated and will not turn off. Vehicle was taken to the dealer, who stated that the parts to fix the front air bags were on back order. The dealer indicated that the front air bags may not deploy since the warning indicator was on. The part came in and the dealer replaced it yet this did not correct the problem.