Five problems related to windshield have been reported for the 2010 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Ford Fusion based on all problems reported for the 2010 Fusion.
Cracked windshield.
On June 19, 2010 a large crack developed in my windshield of my 10 month-old 2010 Fusion hybrid. No foreign object struck it. A Ford dealership is attempting to attribute the crack to a foreign object with no objective explanation. The crack continued to grow across the entire windshield making the vehicle unsafe to operate.
While driving our brand new Ford Fusion sedan se on the freeway around 2pm. I was far away from cars and I don't drive near semi's or dump trucks I heard a noise in the windshield frame on the passenger side mid way up and then a horizontal crack approx 14 inches appeared. I got off the next exit and called our dealer immediately and they said bring into service dept 7am next morning. The service dept looked at windshield and frame and stated it was a microscopic chip. We had to pay almost $400 for a new windshield and we still think it was a defective windshield. It was at approx 1,000 miles. It's interesting and concerning a friend of ours bought a Ford Fusion s at the same dealer over a month ago and after 2 weeks his windshield did the same thing. We'd appreciate you checking into this. I spoke with the business manager at the dealer the day it happened and he said maybe it's the heat. I had 2 of the windows down partially in the back. Where's the quality checks they make. Thank you.
I have a 2010 Ford Fusion sel and right after I first got it I had a crack in windshield and thought a rock must have hit it. I got it repaired (after many problems with the repairs) and not long after I got a star burst. Will have to have it fixed now too! I have had many cars throughout the years and have never had to replace the windshield, this one now twice and only 10,000 miles on it????.
The contact owns a 2010 Ford Fusion sport. The contact stated that the windshield contained a stress crack due to the heat. The vehicle was purchased on April 13, 2009. The vehicle is currently at the dealer being repaired at the cost of $300, which is half of the repair bill. The manufacturer stated that the vehicle was not covered under warranty; therefore, he has to pay for half of the repair. The failure mileage was 1,300. Updated 05/13/09 the service department concluded that a rock hit the windshield and the hot weather caused the crack to expand. The consumer believed the windshield was defective. Updated 05/13/09.