general problems of the 2013 Ford Fusion

19 problems related to seats have been reported for the 2013 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Fusion based on all problems reported for the 2013 Fusion.

1 Seats problem

Failure Date: 08/10/2023

Backseat 60 split / seat was folded down and is locked in position-unable to return to usable seat position . This has happened several times . To fix - you have to take out seat and use special tool to unlock seat belt from base.

2 Seats problem

Failure Date: 03/04/2023

1. Im driving and all of a sudden my car will not leave the park position . It turns out that theres a recall on said problem and when I called dealership to have them tow vehicle they said I have to pay for tow. Even though its a manufactor recall. And I get car serviced regularly at dealership. This clearly not my fault as a consumer so why am I a absorbing cost. I calked for road side they gave me run around and numbers which no one answers . While my car is not working and thank god I was at a stop sign when this happened it could have been worst. And I must pay for something that is not my fault. Clearly not how this works when there is a recall. 2. Another is that I found with this car was I let back seat down to put my grand babys stroller in and seat in back wont let up on hybrid due to all the wiring under neath and in trunk. Apparently u must leave middle seat belt in latched position because that what allows u to let seat up. The car seat is supposed to go in middle area. This is clearly poor nanufactoring. But yet they charge a hundred dollars to let seat up . Also a manufactoring issue. Tge solution that was given was never let back seat down. But how is that a solution when seat should let down and up. I can put car seat in back anymore nor can my babys buckle their seat belt in back. It is clearly a safety issue and if I check online or youtube this is clearly a real issue but Ford ignored. How many moms or kids must die from Fords haphazard behavior or stand behind the vehicle recalls that the NHTSA has authorized them to repair. . I am almost 50 but I gurantee I will make this my mission to hold Ford and NHTSA accountable for this negligentband poorly made cars by Ford. I will not pay for an issue which is clearly a manufacters issue. I have to pay for a tow on a transmission recall . When it was never my fault to begin with.

3 Seats problem

Failure Date: 10/17/2020

The dash lit up notifying of a parking brake error while driving. Got home, parked car, turned car off. Went inside for about two minutes. When came back outside, there was smoke rolling out of the window. Put fire out. After examining, the fire appeared to have started from something electrical in the center counsel on the right side. It caught the seat on fire, melted the counsel, and the roof. No smoking of any sort has been allowed in my car since I got it. It was stationary when the fire started, but it was immediately after being driven.

4 Seats problem

Failure Date: 09/02/2018

Driver seat I have a Ford Fusion 2013 that I purchased brand new and have already had many issues (some recalls and some not). I am currently having issues with my driver seat motor that moves seat Ford and back for leg room. The side of the seat closest to middle console (right side) seems stuck and will not move forward. This results in a diagonally angled seat. I am not a tall person, therefore this issues makes me unable to drive my car. I have researched this issue and see several others have had this same issue. We brought it into the Ford dealership where we purchased the car and the cost for said issue is over $2,000. 00. Seems like if multiple people are having this issue then there was clearly something wrong from the beginning. Also- I see there is another seat recall from 2014 (front seat backrest replacement) to which the motor and seat electrical connectors are removed/replaced/or adjusted. Leads me to think this may be an issues associated with this recall. I am dishing out the cost of this repair. . I do not have any other option right now. But I am greatly disappointed with this issues and Ford denying responsibility for this issues even though several Ford customers have had the same issue. Sadly, this makes me distrust purchasing a Ford vehicle again.

5 Seats problem

Failure Date: 06/25/2018

Rear center seat belt gets stuck in locked and will not release. Trapping occupant or locking the 60 seat in down position. Multiple online complaints without resolution or recall. Most resulted in seat belt being cut and owner paying for it. Our vehicle was stationary and seat is stuck down due to locked seat belt.

6 Seats problem

Failure Date: 12/20/2017

I lowered the rear 60% seat and the seat belt has lock and won't release to be able to raise seat back into place. The seat belt is not latched, but belt is so tight that the seat only raises a couple inches.

7 Seats problem

Failure Date: 09/21/2016

The contact owns a 2013 Ford Fusion. The contact stated that the front driver seat fractured. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 14v164000 (seats). The manufacturer was notified. The approximate failure mileage was 60,035.

8 Seats problem

Failure Date: 09/18/2016

Bolts keep coming out of my seat. While, driving and coming to a stop my seat pops and feels like it is going to come completely out. I have already had this problem fixed two times. The dealership is saying my car isn't under a recall for this issue. Also when I am stopped and begin to accelerate my seat does the exact same as when braking.

9 Seats problem

Failure Date: 07/27/2016

The 3rd door latch on our 2013 Ford Fusion broke while in motion on a city street while my children were in the car. The door opened and was not able to close. This originally happened to our rear left side door before Ford had recalled the part. As my husband turned left on a city street the door opened. My toddler was in her car seat next to the door and my 8 year old son had to hold the door shut till he could pull over. The car was just barely out of warranty mileage, but only 18 months. It was not recalled at that time. Next was our left front passenger door. My husband was driving a coworker home when the door latch broke. He was in the town he works in and had to leave it at their Ford dealership, due to the fact that driving it over an hour to the dealership we purchased it at was unsafe and impossible. They had to keep our car for over a month to get the part to fix it. During that time period our car sat with the door taped shut on their lot. We expected that during that month they would have fixed all the doors according to the recall, however that was not done. Why are these cars being sent back on the street with unsafe parts? are we waiting for children to fall out and die on the streets? Ford needs to be held responsible for not fixing the parts in order of their recall while they have the vehicle. Who has time to go back and forth to the dealership, deal with getting a rental car and waiting for a few parts at a time to come in and fix it. Having four young children I am terrified to get this vehicle back! the car has been back twice for the seat back replacement as well. The brackets are not safe and give out while during. Ford told us today we now need to get new parts on all the doors. Why did they fixing it with defective parts? why are they sending these cars back on the street when they are not properly fixed giving a false sense of security?.

10 Seats problem

Failure Date: 03/11/2016

The electric motor on the front passenger seat stopped working and without manual controls the seat cannot be adjusted.

11 Seats problem

Failure Date: 02/15/2016

The air bag light on the dash came on. I took it into the Ford dealership and they claimed that the wiring harness under the seat was crushed , supposedly by an empty jelly jar that was under neath the seat on the drivers side. I have the jelly jar and its not even broken . Ford claims its my fault and to get in touch withmy insurance company which I have but since the light (airbag ) light has come on, my seat doesn't work does not move back or forward and the light that tells if if the seat belt is fastened doesn't work. I haven't heard back from my insurance company but im wondering if more Fusion owners than just me have had this problem with the wiring harness and if the problem is due to the location of the wiring harness rather than the jelly jar which is unbroken. I am a 72 year old woman and although im slightly overweight , I cannot imagine how my weight and the jelly jar could disable the whole case. It doesn't look crushed but I'm taking it to my mechanic tomorrow and having him take the seat out and look at the wiring harness. The vehicle was stationary when the light came on about a week ago.

12 Seats problem

Failure Date: 10/15/2015

Driver seat rattle during accelerating and braking, the noise is kind loud, and very noticeable. The car has already done the front seat recall.

13 Seats problem

Failure Date: 07/13/2015

When the car was started it indicated a safety sensor wasn't working. Everything else seemed fine. While driving down the road the air/defrost system stopped working causing windows to fog, I also lost control over the volume and all of the console systems. Only 2 of the windows would go down. Before I was able to pull over (about 5 minutes) everything started working and at the same time while driving my electronic seat started moving forward. Finally stopping maybe in one of the pre-programed positions. We have had prior issues this past winter with losing control over the console controls and the heat shutting off. This is the first time having issues with the seat moving on its own while driving. Nothing was done because we were informed that there was no code given when we brought it in to be fixed and since it was not exhibiting the problem at the time it was in the shop there was nothing they could do. We have been trying to get the electric windows fixed since owning the car. The fact that they only work intermittently may or may not be related to these other incidents.

14 Seats problem

Failure Date: 04/23/2015

Tl- the contact owns a 2013 Ford Fusion. The contact stated that they received NHTSA recall campaign number 14v579 (air bags, seats) in January 2015, however, the part to do the repair is not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The vehicle had not experienced the failure. Rl.

15 Seats problem

Failure Date: 11/01/2014

There is a sharp edge on the seat rails. I cut my finger deeply retrieving a napkin that fell between the drivers seat and center console.

16 Seats problem

Failure Date: 10/13/2014

Was driving approximately 50 miles per hour when deer hit car in front . The impact took out front bumper bumper guard hood left fender and left door. The radiator bolts cracked and dropped the radiator. I was thrown forward but neither seat belt tightened or air bag went off. The system radio went into system check and continually checked , stating airbag deployed but it did not deploy. One side of the seat on drivers side will not rise when trying to bring seat up and so seat sags to left officer that I called to the scene stated that it looked like the airbag started to deploy but when I got the car fixed they said they found the airbag still in tack. Both parties police and mechanic stated that they were surprised airbag did not go off. I called Ford about the recall and they said cannot repair unless air bag light is on . I wrote safety for Ford and they said the same thing. I called dealer back and they stated that I cannot bring in till letter arrives because the parts to replace would not be in till end of 2015.

17 Seats problem

Failure Date: 06/14/2014

The airbag warning light will not turn off indicating there is a malfunction (per the manual). Therefore I need to take it back to dealer to get it checked. One of the 3 memory buttons for the electronic seat adjustments is not working properly.

18 Seats problem

Failure Date: 05/06/2014

The contact owns a 2013 Ford Fusion. The contact received a notification for recall NHTSA campaign id number: 14v164000 (seats). However, the parts were not available. The dealer did not provide a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.

19 Seats problem

Failure Date: 01/04/2014

This is an ongoing problem. There is a gap between the console in the middle of the seats and the seats. Things(for example phones, make up, anything that I carry) fall into the gap all the time. The problem is that when I put my hand inside the gap to pick up whatever falls, the mechanism has very sharp edges with oil that cut your skin. I have cut my hands many times with those sharp edges. We have tried our best to be careful but still getting cut. The cuts are very painful and annoying. Since the beginning, I expressed my concerns to the Ford dealer, they told me that other people cover the gaps with towels. They said there is nothing they can do about it. I noticed that the 2014 models do not have that problem. They corrected the safety issue in the 2014 Fusion model.


Other Seats related problems of the 2013 Ford Fusion


Safety Ratings of Fusion Cars
Fuel Economy of Fusion Vehicles
Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations