Door Latch problems of the 2014 Ford Fusion

The vehicle was taken to the dealer for recalls, I was told all the recalls with a door latch were fixed. Now the door latch won’t close and the door stays open. Reached out to Ford and since it is the weekend Ford is ignoring the matter until a dealer is open and it can be towed there. This is a safety matter that Ford is ignoring.

Tl the contact's son owns a 2014 Ford Fusion. The contact stated that the rear passenger door would not latch. The contact referenced NHTSA campaign number: 17v210000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was contacted and did not assist. The failure mileage was 104,000.

Tl the contact's son owns a 2014 Ford Fusion. While driving approximately 45 mph, the front passenger door suddenly opened without warning. The vehicle was taken to barkhouser Ford (3604 riverside drive, danville, va 24541, 434-793-1112) where it was diagnosed that the door latch was faulty. The manufacturer was contacted and did not assist. The failure mileage was 92,000.

Tl the contact owns a 2014 Ford Fusion. While driving approximately 40 mph, the door ajar warning indicator sounded and illuminated. The first occurrence was for the passenger door and the second occurrence was for the driver's door. Sanderson Ford (6400 n 51st Ave, glendale, az 85301, (800) 729-3501) was contacted and stated that there was no failure with the vehicle. The contact attributed the failure to NHTSA campaign number: 17v210000 (latches/locks/linkages). The manufacturer was contacted, but no resolution was provided. The vehicle was not diagnosed or repaired. The failure mileage was approximately 72,000.

Tl the contact owns a 2014 Ford Fusion. While driving approximately 45 mph, the front passenger door opened without warning. The contact called jorgensen Ford sales at 833-894-4613 (located at 8333 michigan Ave, detroit, mi 48210) and was informed that the vehicle was not included in a recall. Two days later, while driving at an unknown speed, the rear passenger door opened. The manufacturer was made aware of the failures and stated that there was no recall; however, the contact was informed to take the vehicle to a dealer for evaluation. The vehicle was not repaired. The failure mileage was approximately 77,800.

The contact owns a 2014 Ford Fusion. The contact stated that the driver's side door actuator failed and the driver's side door latch failed to shut properly. Autonation Ford arlington (1400 interstate 20 w, arlington, TX 76017, (817) 200-4503) was notified and stated that they tested the latch system. The dealer diagnosed that the latch may need to be replaced. The contact was uncertain if the failure would affect any other latches. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 119,196.

Tl the contact owns a 2014 Ford Fusion. While driving 35 mph, the driver's side door opened without warning. The contact pulled the vehicle over to the side of the road. While holding the door closed, the contact drove to bob swope Ford (1307 n dixie drive, elizabethtown, ky 42701) where it was diagnosed that the door latch failed and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

Tl the contact owns a 2014 Ford Fusion. The contact stated that the front driver's door lock did not latch when the door was closed. The failure occurred without warning. The vehicle was taken to team Ford Lincoln (702-395-5100, located at 5445 drexel rd, las vegas, nv 89130) where it was stated that there was no recall. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was approximately 62,000.

Tl the contact owns a 2014 Ford Fusion. While driving 55 mph, the front driver's door opened on its own. The contact stated that the door latch would not operate properly. Madison county Ford Lincoln (6012 atwood dr, richmond, ky 40475) stated that the vehicle was not included in NHTSA campaign number: 17v210000 (latches/locks/linkages). The manufacturer was also contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 151,000.

The contact owns a 2014 Ford Fusion. While driving approximately 25 mph, the passenger side door opened. The contact pulled the vehicle over to the side of road and closed the door. The contact continued driving, but the door opened again. The contact had to hold the door closed with a piece of clothing. The vehicle was driven to the dealer (viva Ford, 5550 n desert boulevard, el paso, TX 79912) where it was diagnosed that the door latch failed and needed replacement. The vehicle was repaired. The manufacturer was not made aware of the failures. The approximate failure mileage was 28,673.

Tl the contact owns a 2014 Ford Fusion. The contact stated that the driver's side door latch failed. The vehicle was taken to world Ford pensacola (6397 pensacola blvd, pensacola, FL 32505, (850) 476-9050) where they stated that they would provide a replacement kit for the same oem latches. The dealer replaced the latch. The vehicle was excluded from NHTSA campaign numbers: 17v210000 (latches/locks/linkages) and 15v246000 (latches/locks/linkages), but the vehicle experienced the same failure related to the recall campaign. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 94,711.

Tl the contact owns a 2014 Ford Fusion. While driving 45 mph, the rear driver's side door opened without warning. The contact was unable to latch the door closed. The vehicle was towed to sanderson Ford (6400 n 51st Ave, glendale, az 85301, (800) 604-0287) where it was diagnosed that the door latch fractured and needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign numbers: 15v246000 (latches/locks/linkages) or 17v210000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 60,000.

The contact owns a 2014 Ford Fusion. While the vehicle was parked, the front driver's side door failed to lock. The vehicle was taken to chalmers Ford (2500 rio rancho blvd se, rio rancho, nm 87124) where it was diagnosed that the lock on the door latch fractured and needed replacement. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was excluded from NHTSA campaign number: 17v210000 (latches/locks/linkages). The approximate failure mileage was 97,000.

The contact owns a 2014 Ford Fusion. While driving at an unknown speed, the front passenger door flew open and would not close. In addition, the door ajar indicator illuminated. The vehicle was taken to autonation Ford miami (16800 NW 57th Ave, hialeah, FL 33015, 305-707-0141) where the technician referred the contact to the manufacturer. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 67,656.

Tl the contact owns a 2014 Ford Fusion. The contact stated that the rear driver side door latch malfunctioned and the door could not be secured. The vehicle was taken to the local dealer (peoria Ford, 9130 w. Bell rd, peoria, az) who replaced the damaged door latch. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA campaign number: 17v210000(latches/locks/linkages). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 58,000.

The contact owns a 2014 Ford Fusion. While driving approximately 25 mph, the passenger door opened independently without warning. The contact coasted the vehicle to the side of the road and attempted to close the passenger door, but it failed to close. The vehicle was taken to an independent mechanic where it was diagnosed that the door panel spring detached and needed to be replaced. The vehicle was not repaired. The vehicle was not taken to the dealer. The VIN was included in NHTSA campaign number: 15v246000 (latches/locks/linkages). The manufacturer was not contacted. The approximate failure mileage was 112,000.

The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15v246000 (latches/locks/linkages). The contact stated that the front driver side door failed to latch and prevented the door from remaining closed. The door was held closed by a bungee cord. The vehicle was taken to the local dealer (bradley Ford Lincoln located at 1690 industrial blvd, lake havasu city, arizona, 86403)who stated that they had the parts and scheduled an appointment the following week. When the contact arrived for the appointment, he was informed that the recall remedy parts were on backorder for six months to a year, and that they would contact him when parts were available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2014 Ford Fusion. When the contact attempted to close the front passenger side door, it failed to close. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.

The contact owns a 2014 Ford Fusion. When the contact entered the vehicle, the rear driver's side door would not close or lock. The dealer stated that the VIN was not included in NHTSA campaign number: 15v246000 (latches/locks/linkages), but was repaired under warranty. The manufacturer was notified of the failure. The failure mileage was 37,997.

The contact owns a 2014 Ford Fusion. The contact stated that the latch on the front passenger side door failed without warning. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 15v246000 (latches, locks, linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

The contact owns a 2014 Ford Fusion. The contact stated that the rear passenger side door failed to latch without warning. As a result, the door failed to close completely. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.

The contact owns a 2014 Ford Fusion. While driving at 15 mph, the front driver side door independently opened. As a result, the contact's door slammed into the driver side door of another vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to an independent mechanic who diagnosed that the quarter panel on the outer part of the door and the front driver side door latch needed to be replaced. The vehicle was then taken to a dealer who confirmed that the quarter panel and all the latches on all the doors needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was notified of the failure. The failure mileage was 14,000.