general problems of the 2017 Ford Fusion

Seat back broke in a collision.

I obtained my vehicle on lease in 2017 with 40k miles from Ford of branford CT. When off lease I purchased it outright. I still own the vehicle and am still having two main problems, one since almost the beginning. The first is the automatic seat control(driver's). This system would periodically push the driver into the steering wheel. I brought it into that dealership several times for that reason, while still in CT. They did claim to get it to stop doing this with some resets, but over time it continued. Around 2020, the vehicle began going totally dead. Initially it was determined to be the starting battery. My concern was it to ba a compiter or power drain problem. Several batteries and dealership visits didn't solve it. I moved to SC in may 2022. These problems continued there, where cox Ford of southern pines took over. After more service visits the only answer was a bad battery. Recently, after returning from vacation and having to jump start the vehicle two times, I had several conversations with the service department. Finally a new service writer found some information. A technical service bulletin described how in this vehicle, how under seat wiring for the automatic seats, were becoming frayed and shorting on metal rails. (182025a). Also another for battery drain (ssm 50250). My automotive background (which I no longer do) tells me that electric seat wiring, grounding against seat rails could cause the battery to be draining. I believe they could be connected.

Error message on instrument panel displays "temporarily lost communication with the climate system" when this happens the climate system, radio, windows, and seat controls stop working, this happens randomly and can last as long as a week. Many owners with several different Ford models are experiencing this problem and Ford refuses to acknowledge it.