general problems of the 2018 Ford Fusion - part 2

The contact owns a 2018 Ford Fusion. The contact stated while driving 25 mph and depressing the accelerator pedal, the vehicle hesitated to respond, jerked and experienced hard shifts while responding. The contact stated that the failure had been recurring while driving. The power train warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with internal transmission damage that caused clutch b to fail. The dealer determined that that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 80,559.

Terrible car, after long thinking about it the last accident in this car I think was caused from the transmission literally as soon as I put it in reverse it acted as if I was accelerating and proceeded out of the parking spot a little bit, another scary thing I pulled out of a parking lot and almost got hit because the car acted as if it was in neutral when the car was in drive with on coming traffic!!!!!!!! one time it wouldn't allow me to go into drive it started rolling back wards. Transmission was replaced in 2020 and the car has been parked since late 2022 because of this issue while still peeing $6,000 on a damn car I can't even drive and seeing the same similar issue about this stupid car everywhere is ridiculous and I don't see how there's not a recall on this transmission or buy back issue or something how do you go buy a almost $30,000 car and every 60 thousand miles the transmission goes out if your able to even walk away from an accident to be able to even get the damn thing fixed.

My car's transmission had a "system shift error", and now it cannot be shifted into any gear besides park, and is underivable. We were stuck at a gas station and blocking traffic. The problem has not resolved, we have not brought it to a service center but we can. There were no warnings besides when it occurred, we simply could not leave the parking lot and had to be towed. The tow truck driver had to drag the car up. Onto the bed because since the shifter would not work or go into neutral, he was forced to tow it in park.

I went on a road trip to see family which needed 5 hours of travel. After returning and parking the car, I noticed a knocking noise coming from the engine bay when it was started and was idling. After doing what I could to rule out possible problems I concluded the flexplate might be the culprit due to recall 22n12 with Ford. A short time later, my car started to stall if I did not keep my rpm's high enough while my vehicle was stopped. After getting an inspection done with a dealership they confirmed that it is the flexplate. The symptoms gradually got worse which is what ultimately led me to bring it in to a dealership instead of a different shop. The problem is that this repair estimate I got says this repair is going to cost me $3,000. I am arguing that my vehicle should have been on recall 22n12. After contacting Ford and going back and forth for 2 and a half hours they told me I'm out of luck and that there was nothing they can/will do about this.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the temperature gauge began to indicate that the vehicle was overheating, after which the vehicle briefly shuddered. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the head gasket and turbo. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 75,000.

The contact owns a 2018 Ford Fusion. The contact stated while starting the vehicle and attempting to move the gear shifter, the gear shifter remained stuck in park (p). The contact stated that he disconnected the battery for 10-15 minutes, and the computer was reset. The contact stated that the vehicle then operated as needed. The contact stated that the failure recurred on another occasion, and the vehicle was towed to the dealer, where it was repaired; however, the failure recurred 30 minutes later after parking the vehicle. The vehicle was towed to the dealer, where the vehicle was diagnosed, and it was determined that the gear shift module (gsm) needed to be replaced. The gsm was replaced; however, the failure persisted. The dealer determined that the transmission gear shifter assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

On 11/17, I received a shift system failure alert. The car would not go into park and I could not start the vehicle. We contacted the dealer to have the car towed. The dealer indicated there was a current recall for the same issue however this car was not included. There is a known issue with other Ford Fusions. As a result I am having to pay out of pocket for the fix. The recall should be expanded to include 2017-2018.

Driving down the road and suddenly all the lights came on and lost power steering there was no warning. Nothing. It stopped working. I then see something today in regards to this being an issue and when I contact Ford about it was nothing we can do. Ford did not make this very public and I bet if you people expanded this to other newer models and made it public you might find more people that have had the same issue and thought it was just their car.

The contact owns a 2018 Ford Fusion. The contact stated while driving 40 mph, the vehicle suddenly stalled. The message " shift sys fault. Service required" was displayed. The contact was unable to pull to the side of the road. The contact stated that she turned off and restarted the vehicle, but the vehicle failed to respond as needed. A bystander assisted the contact in manually moving the transmission shifter cable bushing back into position. The contact stated vehicle then responded as needed; however, the failure recurred while driving and hitting a pothole. The transmission shifter cable bushing was manually moved back into position. The vehicle was taken to the dealer, who determined that the failure was related to the transmission shifter cable bushing; however, the vehicle was not diagnosed nor repaired. The contact purchased the part from the dealer, and the vehicle was taken to an independent mechanic, who replaced the part. The mechanic informed the contact that the repair was temporary, and that she would need to take the vehicle to dealer for an adequate repair. The dealer was contacted and stated that the earliest availability was in 3 weeks. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 75,000.

At 80,000 miles my car displayed error codes that read “cylinder misfire”. After taking it to a mechanic, I replaced spark plugs and ignition coil. After about 1 month I received a message that said “coolant engine overheating”. The message disappeared after 5 seconds. Shortly after, my car’s engine started to fail. The acceleration wasn’t working and I was forced to pull over. After a few minutes I restarted my car and drove home. When I arrived home I noticed that all the coolant in the coolant reservoir was empty. I refilled the coolant to drive my car to a local mechanic. Once I arrived the coolant reservoir was half way empty. There were no external leaks. The mechanic confirmed that the head gasket was ruined because of the overheating due to the coolant leak. He confirmed that that the leak had caused the original “cylinder misfire code” and coolant had leaked into the engine. My safety was put at risk because my car engine could have over heated or started a fire due to the coolant leak. I cannot drive my car anymore due to the coolant leaking into the engine.

The contact owns a 2018 Ford Fusion. The contact stated while driving approximately 40 mph, the transmission inadvertently shifted into a lower gear. The contact stated that the gear shifter failed to shift. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon starting the vehicle, the shift system fault message was displayed on the instrument panel and the vehicle failed to shift out of park. After several attempts, the contact was able to drive the vehicle to the dealer. The contact was informed that the shifter cable bushing was missing and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 99,000.

The contact owns a 2018 Ford Fusion. The contact stated when she had started the vehicle and turned the shifter knob to drive (d) the knob would not turn and appeared to be frozen in park (p). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic who was able to draw codes that indicated the transmission needed to be serviced by a dealer. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 148,000.

The contact owns a 2018 Ford Fusion. The contact stated that while reversing at approximately 5 mph, the transmission unintendedly shifted into park(p). Additionally, the contact stated that he became aware that the shifter cable bushing had detached after not being able to start the vehicle. The shifter cable bushing was attached, and the vehicle was able to be started. The brakes, engine, and battery warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 78,879.

The contact owns a 2018 Ford focus. The contact stated that while the vehicle was parked, the contact became aware that the gear shift indicator erroneously showed that the vehicle was in reverse(r). The gear shifter warning light was illuminated. The vehicle was towed back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The failure mileage was unknown.

M 19 year old daughter purchased the 2018 Ford Fusion 1. 5l fwd certified on may 10th from autonation Ford of orange park, FL on 5/10/2023. Car broke down on 7/31/23 at 93032 miles and had it towed back to autonation. Was told that the flexplate broke and that there was coolant intrusion in one or more cylinders. Had the car repaired using the extended warranty plan that was purchased for the engine repair. Also paid to have the flexplate replaced. Received the car back on 9/22/23 with 93041 miles. On 9/26/23, check engine light at 93173. Code read oxygen sensor and emission purge valve sensor. Did not have repaired right away so that we can save up for the cost since it wasn't covered by the extended warranty plan. The cost was going to be about 700. 00. Then the car started to hesitate in traffic while making a loud "farting" noise and eventually breaking down on 11/8/23 . We were able to get it to garber Ford in green cove springs but was told by the mechanic that the car is to dangerous to drive anymore. After a diagnostic was performed, we were told that not only is the evap purge valve bad, the car now needs a new transmission. The transmission pours out as fast as they can put it in. Due to the broken flexplate being noted during the first repair, its highly likely that the warranty company will cover. Estimated cost is 10k if we approve the breakdown and they deny. If we do not approve the breakdown so that insurance can inspect and just replace the transmission it will be 7-8k.

Bushing that controls the shift gear pops out I am aware that other Fords have a recall for this yet this one is absent from your list.

The contact owns a 2018 Ford Fusion. The contact stated that on numerous occasions while shifted in any gear, the vehicle failed to engage. The contact then stated that the parking brake warning light was flashed and remained illuminated. The dealer was not notified. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact stated that the VIN was not included in a recall and advised to call the NHTSA hotline. The failure mileage was approximately 59,000.

The contact owns a 2018 Ford Fusion. The contact stated that while parking, the vehicle failed to shift to the drive position. The contact opened the hood and pushed the cap back on the bushing. While driving, at an undisclosed speed the vehicle stalled. There were no warring lights illuminated. The contact called the local dealer where it was diagnosed transmission bushing cap detached. The vehicle was repaired. The manufacturer was contacted, who provided case cas-43077151-q4r8h4. The failure mileage was approximately 117,000.

The contact owns a 2018 Ford Fusion. The contact stated that on various occasions, multiple attempts were needed to shift the gear out of park(p) after starting the vehicle. The wrench warning light was illuminated. The contact stated that the failure persisted and that the vehicle was inoperable. The vehicle had not yet been taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was made aware of the failure and advised to file a complaint with NHTSA. The approximate failure mileage was 122,000.

Overheating message displaying. For safety the car has a low power mode and it activates. Let’s vehicle sit for 20 mins. Adding coolant lifted the hood container appeared to be empty. Purchasing the orange! coolant auto zone suggested. Added and started vehicle load noises and car overheated again after 1 min. Paid my extended warranty silverrock for diagnostic so many times because this car have been nothing but issues but this overheating issue and belt situation is on going. The gauge isn’t holding pressure. Takes to shop everytime and maintains maintenance. I can provided all documents from the shop visits. My car is safe according to everyone else but I don’t feel safe I’m paying for a car that barely works. It’s always in the shop. Not fair.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle would hesitate while driving uphill without warning. As the failure persisted, the vehicle would enter limp mode as the vehicle would jerk and hesitate upon depression of the accelerator pedal. The contact also stated that the gear shifter dial had hardened which made it difficult to shift the vehicle out of the park(p) position. The dealer(dealer unknown) and the manufacturer were notified of the failure and informed her there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The contact owns a 2018 Ford Fusion. The contact stated that upon shifting from reverse(r) into drive(d), the vehicle would hesitate upon depression of the accelerator pedal. The contact stated that both the transmission warning light and shifter cable fault warning message appeared on the instrument panel. The contact called the dealer where she was informed that the shifter cable bushing was missing and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was 101,000.

Car stopped in the middle of parking lot while I was trying to park in moving traffic. I was almost hit by another car. Transmission gear was stuck, gear didn't shift, gear moved by itself to park. Car wouldnt move. Transmission hesitates and jerks while driving.

The transmission jumps, doesn’t want to shift gears, revs up on its own. The recall for the Fusions year models 3013-16 is the same thing my car is doing.

The contact owns a 2018 Ford Fusion. The contact stated that the transmission independently shifted into the park(p) while driving at speeds of 30 mph or exceeding the speed. The gear shifter had detached from the vehicle while driving over rough road surfaces. The contact had to manually maneuver the gear shifter to move the gear shifter to the desired position. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The vehicle had been taken to a certified mechanic who diagnosed that the gear shifter had a detached that needed to be repaired. The vehicle had been repaired; however, the failure persisted. The dealer had been contacted and confirmed that the VIN was not under recall. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 80,000.

While driving down the road the car suddenly flashed engine coolant is over-temperature warning and shut off and lost power. Inside of my vehicle the car was not showing it was running hot on the temperature hand. I was on a blind curve and barely made it to a pull off before the car completelyshut off. There have been no signs of over heating before this. There is a coolant intrusion in the cylinder and the engine block needs to be replaced. 120000 miles and out of warranty.

The contact owns a 2018 Ford Fusion. The contact stated that after starting the vehicle, it was discovered that the rotary knob transmission selector had become stuck in park, and the vehicle could not be driven. Additionally, on several occasions after switching the transmission selector knob to park and turning the vehicle off, the selector had erroneously shifted from park and the vehicle could not be immediately restarted. The cause of the failures was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 50,000.

The contact owns a 2018 Ford Fusion. The contact stated that she initially received a notice in the mail about a customer satisfaction program-19b37. The contact took the vehicle to the dealer where they informed the contact that the program was cleared off her vehicle. The contact then stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal as the "service engine" warning light appeared on the instrument panel. In addition, the vehicle would fail to start upon filling the vehicle with fuel. The contact used a code reader which determined that the purge valve was defective and it was replaced. Once the purge valve was replaced, the vehicle was restarted and the code reader then showed a misfire in cylinder #2. The contact replaced the sparks plugs and engine coils but then noticed moisture in the engine block. The vehicle was taken to the dealer for a diagnostic where they confirmed coolant intrusion in the engine block which meant that the engine needed to be replaced. The dealer reached out to the manufacturer and was informed by text that manufacturer would not assist with the repair of the vehicle. Upon investigation, the contact linked the failure to customer satisfaction program-19b37. The contact called the manufacturer herself where they also denied the program. The vehicle had yet to be repaired. The failure mileage was approximately 78,000.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle failed to start soon after refueling. Additionally, while stationary and while driving at various speeds, the vehicle would hesitate or stall upon depression of accelerator pedal. The contact also stated that the powertrain warning light would intermittently appear on the instrument panel. The manufacturer was notified of the failure and the contact was informed that there were no open recalls on the VIN. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated that after starting vehicle and shifting the gear into reverse(r), she was unable to shift between gears. The vehicle was towed to the residence. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that under hood shift bushing needed to be replaced. The vehicle was repaired and taken back for routine oil change services; however, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where it was diagnosed that the canister purge valve(cpv) needed to be replaced. The vehicle was repaired; however, the contact stated that the vehicle stalled after being refueled. The vehicle was taken back to the mechanic, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failures and confirmed that the VIN was not included in NHTSA campaign number: 18v735000 (fuel system, gasoline) and NHTSA campaign number: 22v413000 (power train), and advised to file a complaint with NHTSA. The approximate failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission failed to shift into the intended gear, with the "shift system fault" message displayed and the transmission warning light illuminated. Additionally, the transmission inadvertently shifted into park(p). The vehicle was towed to the dealer, where it was diagnosed that the transmission bearing needed to be replaced. The dealer replaced the transmission bearing. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 80,000.

The contact owns a 2018 Ford Fusion. The contact stated that after reversing out of the driveway, the vehicle failed to shift out the reverse(r) after multiple attempts. The contact stated that the gear shifter indicated the vehicle was in park(p). The contact heard an abnormal clunking noise coming from the gear shifter as the shifter fault message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was diagnosed with a defective shifter cable bushing. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The vehicle was not repaired. The failure mileage was approximately 79,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving at an undisclosed speed, the gear shifter detached, and the contact was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed that the transmission shifter cable bushing was missing and needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 22v413000 (power train) however, the VIN was not included in the recall. The failure mileage was approximately 89,000.

Misfires, overheating, coolant leaking into cylinders.