general problems of the 2020 Ford Fusion - part 2

55 problems related to power train have been reported for the 2020 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Ford Fusion based on all problems reported for the 2020 Fusion.

36 Power Train problem

Failure Date: 12/04/2023

The flex plate is bad and Ford won’t fix it. It needs recalled before it kills someone. Flex plate is the plate that puts power from engine to transmission.

37 Power Train problem

Failure Date: 09/27/2023

At first the check engine light was on and the car would not start. The dash would display all the lights and at one point it turned off while driving luckily I was going 20-30mph. Took it to the dealership and they said an intake valve had to be replaced and it was covered by the warranty. Next the engine light was on and a map censor had to be replaced which wasn’t covered. Once again the engine light and service light came on and the code is saying the same censor needs to be replaced. Each time it has effected how the car drives and is dangerous especially on the interstate because it will not go over 20mph. When the car is in reverse it will shake and turn off displaying auto start stop issue and place the car in park. It will then turn off. It is hit or miss on when the check engine light and maintenance light will come on and each time the symptoms are the same. No one has provided a solution. This has been on going for almost a year.

38 Power Train problem

Failure Date: 09/11/2023

The contact owns a 2020 Ford Fusion. The contact stated while driving 30-35 mph, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the vehicle failed to start the following day and was parked. The vehicle was towed to the dealer, where it was diagnosed that the flywheel had failed and needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford campaign number: 22n12 because the campaign had exceeded the required mileage. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,251.

39 Power Train problem

Failure Date: 06/21/2023

2020 Fusion compressor one, delivered from factory went out-repaired compressor 2 just went out needs 3rd compressor now in 3 years or 38,000-pending I was very concerned each time the compressor went out (x2) I was on the highway when it ceased up and I lost the ability to effectively control the vehicle. I was put in an unsafe position with the ceasing up and with excessive heat buildup with smelling burning. This was very scary and was unsafe and this part should be investigated for potential to cause harm and injury to those in the car should it happen to anyone else. Limited control of car, notice no more belt as well after I was able to stop. It appaired to in tiny pieces as small as bee bees all over the car. Not even recognizable as a belt. This has happed 2 times (this is not normal in 38,000 miles, having very limited control of car and breaking and steering and no power with smell of fire/burning.

40 Power Train problem

Failure Date: 06/12/2023

Tapping / knocking coming from the driver side of the engine bay . Slow engagement now knocking while parked and in gear . . . Was told it was the transmission which is a known issue for this car now my car won't move . . . Wondering why this year model and setup has not been recalled.

41 Power Train problem

Failure Date: 06/10/2023

I am the second owner on my Ford Fusion 2020 se all-wheel-drive I got the car at 21,000 I had warranty since I had the warranty. I've been going for this power training code and having them check my car out all the time they always say there's nothing wrong with it. It's just the code is being erased so by the time my warranty went out all these problems are coming up and now they could find those problems I've been inquiring about.

42 Power Train problem

Failure Date: 05/19/2023

The contact owns a 2020 Ford Fusion. The contact stated while exiting a parking lot, the contact heard an abnormal sound coming from the vehicle. The contact stated that the vehicle failed to accelerate as needed. There was no warning light illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 75,002. The VIN was not available.

43 Power Train problem

Failure Date: 02/23/2023

The contact owns a 2020 Ford Fusion. The contact stated that while attempting to drive forward after reversing the vehicle, the vehicle failed to move. The wrench symbol displayed stating there was a system malfunction however, the contact was unsure of the system failure. The contact stated that the diagnostic app linked to the vehicle stated that there was power train malfunction causing reduced power. The contact stated that someone mechanically inclined inspected the vehicle and informed her that the cable shifter bushing had detached causing the gear shifter to move from drive to park. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 80,000.

44 Power Train problem

Failure Date: 02/03/2023

Car has the same 6f35 transmission issues as previous years and nothing is being done about it my car has 63k on it with a dead transmission because of the flexplate issue from previous years.

45 Power Train problem

Failure Date: 02/01/2023

The car seems to lose power sometimes when you are going down the road. My engine light came on but it brings up a fuel cap code, and a emission control sensor. The extended warranty covered the emissions control purge valve. This started around 70,000 miles.

46 Power Train problem

Failure Date: 02/01/2023

Fusion is surging while shifting or lack of. Some of them being more violent than others, sometimes pulling the steering wheel to the left or right. When coming to a stop in city driving when the Fusion doesn’t shift the Fusion stalls. The initial shift is also very rough into any gear (drive, reverse, and/or back to neutral.

47 Power Train problem

Failure Date: 12/18/2022

My 2020 Ford Fusion has a broken shift bushing. Which is causing my dial box to revert back to park after changing gears.

48 Power Train problem

Failure Date: 11/23/2022

The contact owns a 2020 Ford Fusion. The contact stated that the transmission shifter would not go into gear and the vehicle would not drive forward. Upon inspection it was discovered that transmission fluid had leaked from the vehicle. The vehicle was towed to the local dealer who diagnosed that the transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 66,000.

49 Power Train problem

Failure Date: 05/28/2022

Vehicle purchased used in Feb 2022, dealer said vehicle was in excellent mechanical condition. May 2022, 3 months after purchase vehicle has a broken flywheel and now needs the flywheel, torque converter and transmission pump replaced before 1st oil change since purchase was due. 65k miles on odometer.

50 Power Train problem

Failure Date: 05/15/2022

My 2020 Ford Fusion has a broken flex plate after only 40,000 miles on the road. This appears to be a very common problem among several different Ford vehicles that have this combination of engine/transmission. It is a safety risk because the car is no longer drivable after the flex plate breaks. This could lead to dangerous situations if a vehicle is broken down in the road. There are no warning lights or messages that something is wrong, but a noticeable rattling sound was coming from the front end of the vehicle that lead to the diagnosis of a flex plate issue by the Ford dealership.

51 Power Train problem

Failure Date: 03/05/2022

I started my car and the engine was running very rough. The check engine light came on and I received a notification in the Fordpass app of a powertrain control module detected an engine misfire. I was 108 miles from home in a snow storm. I drove to a hotel and spent the night. My husband picked me up the next morning. We towed it to the dealership where they found coolant had leaked into the spark plugs because of a warped cylinder head.

52 Power Train problem

Failure Date: 02/19/2022

The contact owns a 2020 Ford Fusion. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact also stated that while waiting for her grandson while stopped on an inclined driveway, the vehicle rolled forward without warning and crashed in her grandson's residence. The contact was able to restart the vehicle and resume normal driving. The manufacturer was contacted and a complaint was filed. The vehicle was taken to a dealer for a diagnostic test; however, the dealer was unable to duplicate the failure. The vehicle had yet to be repaired. The failure mileage was approximately 16,270.

53 Power Train problem

Failure Date: 12/01/2021

VIN: [xxx] issue category: powertrain / flex plate / transmission failure dealerships involved: freeway Ford – bloomington, mn j. C. Lewis Ford – savannah, GA summary: I am requesting reimbursement from Ford motor company for repeated flex plate repairs and a resulting transmission failure on my 2020 Ford Fusion. The vehicle has had five flex plate replacements — three at freeway Ford in bloomington, mn, and two at j. C. Lewis Ford in savannah, GA. Despite all repairs being performed by Ford dealerships, the issue persisted, and the transmission ultimately failed. I was required to pay for a new transmission out of pocket, even though the repeated flex plate failures clearly caused the damage. Ford has a customer satisfaction program (csp 22n12) addressing flex plate issues on this model, but I received no reimbursement or coverage. I contacted Ford via email to crcfmc@Ford. Com with documentation but received no response. I have copies of all invoices, repair orders, and service notes from both dealerships to support my claim. I am requesting full reimbursement of all related costs under goodwill or warranty consideration, as this is a known manufacturer-related defect that led to a major drivetrain failure. Total $3,103. 93 requested resolution: reimbursement for all flex plate repair costs and the transmission replacement due to defective parts covered under csp 22n12. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

54 Power Train problem

Failure Date: 02/04/2021

The contact owns a 2020 Ford Fusion. The contact stated that the fuel door would randomly disconnect from the vehicle. While idling at a stop light, the vehicle shut off. The contact stated that while restarting the vehicle the vehicle jerked and hesitated while shifting gear before accelerating. The vehicle was taken to the dealer who was unable to determine the cause of the failure because there was no warning light illuminated. The fuel door had been replaced; however, the vehicle still experienced the failure with the start/stop function. The contact stated that the failure became a persistent failure. The contact stated that approximately 6 to 8 months after the first failure, while driving approximately 35-45 mph, the vehicle stalled. The contact used the app to restart the vehicle. The check engine warning light was illuminated. The vehicle was returned to the dealer however, the cause of the failure could not be determined. The dealer rebuilt the transmission, clutch, and axle; however, the failure persisted after the repairs. The vehicle was returned to the dealer who was unable to determine the cause of the failure. The vehicle had been taken to the dealer 22 times. The manufacturer was not made aware of the failure. The approximate failure mileage was 25,000.

55 Power Train problem

Failure Date: 12/12/2020

The touchscreen display is not working. It turned completely black. I cannot change the radio station. I shut off my car and turned it back on and it is still not working had to hard reset the system car also shifts hard in and out of park and reverse, makes a clunking sound and shifts hard in first and second.



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