Table 1 shows one common equipment related problems of the 2012 Ford Fusion Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
While driving my 2012 Ford Fusion Hybrid (VIN: [xxx]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford dealership (lithia), which officially documented that the vehicle is "unsafe to drive due to having no brake resistance. " the diagnostics confirmed that the abs hydraulic control unit (hcu), the abs module, and the brake master cylinder have failed and require total replacement. The dealership also noted that the necessary braking parts are currently completely unavailable (backordered/no parts available). This is the exact same safety defect covered under Ford's previous safety recall 19s54 (NHTSA campaign 19v904) for older fusion models. However, the recall was never expanded to include the 2012 models, despite them using the same problematic braking infrastructure and experiencing identical catastrophic failures. Nhtsa needs to investigate and force Ford to expand the recall to 2011-2012 models before this braking defect causes fatal accidents. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
As I was driving down the highway at 75 mph, my control panel starting lighting up with a brake light, abs light, and traction control light. I was terrified that I wasn't going to be able to stop. As I approached the next exit, I tried stepping on the brakes but it was like pushing on air for a good 10-15 seconds before my car would come to a stop. Once the car stopped it would continue to roll slightly. I happen to be taking it for an oil change that day so I had them look at it. I have attached a picture of what the codes read for them. My regular mechanic asked that I take it to a Ford dealership. I haven't been able to drive my car to work for a few days because I am a teacher and haven't been able to get it to a Ford delaership. . Read more...
On 2/27, when I tried to open the driver's door to get out of my car, the door would not open. I tried unlocking it to no avail. I had to roll down the window and use the outside door handle to get out. (car was parked in a parking lot) when I took it to the dealer for repair, I was told extended warranty does not cover repair, as there is no recall and it is not a mechanical failure, read your contract. So apparently safety is not an issue to the Ford dealership service department.
Driver side door latch is broken and not secure. We see a recall to include 2013-2014 Ford fusion, but ours is a 2012. It looks like same issue. Complaints. . Read more...
Issue with blower motor shorting out and smell of melting plastic from blower motor cabling. Blower motor replaced once and has since gone out again due to same issue in less than 1 year.
When trying to start the car from park all warning lights illuminated, car would not turn over. Let car reset, and able to turn it over. Ford self system check via dash cluster will show brake and hybrid electric charging system problems but will reset itself after next key cycle. Not able to find codes for problem. Owned car approx 8 months, experienced problem 4 times all within 1 month.
Above date and mileage is an estimate. The second incident occurred on 11-29-14. Stop safety hazard warning light comes on. (indicates hybrid component fault/failure that will cause the vehicle to shut down, fail to start or enter into a limited operating mode). Vehicle looses power. Pulled to side of road. Turned ignition off. Waited a few minutes. Restarted car. This has happened twice in the two years that I have owned the vehicle. The initial time was less than a year prior to the second incident driving at the same speed. Vehicle mileage at the time of the second incident was approximately 14,234. Vehicle was taken to a local Ford dealership after the second incident for check. Description of work done: -several scans were done -code hybrid power train control module was disabled. -no reason why. Could not replicate. This has happened multiple times so it is not a coincidence. It is a dangerous safety hazard in traffic.
I have 15,500 miles on my fusion and was informed by Ford (window sticker) that I would have 41 miles per gallon in the city and 36 miles per gallon on the highway. A saving for the increased prices of the hybrid of $1,421 each and every years. I was lied to by the staff at the skillman Ford dealership, I am lucky to get 32 miles per gallon, the same as a regular fusion. I lost money and will not be able to sell the vehicle for the price of a hybrid. Ford motor company cheated me out of money and lied on the window sticker.