general problems of the 2012 Ford Fusion Hybrid

The contact owns a 2012 Ford Fusion Hybrid. The contact stated that after reversing the vehicle, the gear shifter failed to shift into drive. The contact stated that several unknown warning lights were illuminated. The contact called roadside assistance. The tow truck driver arrived and repaired the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

I pulled my car into a parking spot, using the brake pedal to stop the vehicle and position it in the spot. I removed the key from the ignition and exited the vehicle, assuming the vehicle was in park because I had been able to remove the key from the ignition. Unfortunately, the car was not in park--but was still in drive mode. The car slowly rolled backwards, hitting another parked vehicle behind it. In subsequent attempts to repeat the issue, I was able to remove the key from the ignition when the car was in drive mode--both when the car was stopped and when it was in motion. Ford has failed to address the situation, despite my outreach to their legal department. When I took the vehicle to a Ford repair center, they tried to charge me upwards of $400 for what is clearly a serious vehicle malfunction.

Drive train whine,slightly more intense over the years. Car has original tires with 42000 miles.