21 problems related to steering have been reported for the 2012 Ford Fusion Hybrid. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Fusion Hybrid based on all problems reported for the 2012 Fusion Hybrid.
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at 50 mph, the vehicle lost power steering functionality. There was no reservoir cap to check for power steering fluid. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 72,000.
The contact owns a 2012 Ford Fusion Hybrid. While the contact’s daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "power steering malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.
The contact owns a 2012 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the steering wheel was difficult to turn. No warning light was illuminated. The contact stated a message that the “advance-trac system failure - service required” message was displayed. The contact drove the vehicle home, turned off the vehicle, and noticed that the steering wheel was locked. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact stated that the failure occurred on two prior occasions and was diagnosed as an advance-trac system failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 207,000.
I was driving and my steering wheel became very stiff. About 30 minutes later there was a red alert on the dash stating service power steering. Then about five minutes later another alert came on and it was yellow that said service advancetrac. After that happened I drove home and the next morning when I got in my vehicle to leave the steering wheel was completely locked. Even though it is 2019 I understand the car has years on it but after only having it for three months from the dealership I am extremely upset.
Tl the contact owns a 2012 Ford Fusion Hybrid. While driving 20 mph, the contact's husband attempted to turn the steering wheel, but was unable to because it was stiff. The contact heard an abnormal noise and unknown warning indicators illuminated. The vehicle was towed to matthews currie Ford (located at 130 n tamiami trail, nokomis, FL 34275, (877) 405-7194) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 120,000.
Several times when I have been driving or just starting to drive my power steering has gone out. I then have to turn the motor off and restart the engine and then it will be alright. Twice I had pulled out of my garage and started forward it went out and another time I had stopped at a stop light and started to go and it went out again. I was on a city street at the time.
Takata recall. The contact owns a 2012 Ford Fusion Hybrid. While driving various speeds, the steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to billy howell Ford Lincoln (1805 atlanta hwy, cumming, GA 30040, (770) 887-2311) where it was diagnosed that the power steering needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign numbers: 15v340000 (steering) and 17v024000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure and opened case number: cas15441933. The approximate failure mileage was 122,000. VIN tool confirms parts not available for NHTSA campaign number: 17v024000 (air bags) and parts distribution disconnect for NHTSA campaign number: 15v340000 (steering).
Takata recall power steering went completely out. No power steering at all. Started the vehicle up and started to drive and no power steering. Car started making a dinging noise and the information box on the dash said service power steering advance trac now.
While driving on a country road at night, the "service advance trac" warning and lights came on. The next morning, when starting the parked car, the "service power steering now" warning appeared and the power steering was dead. A few hours later the vehicle would not start. The vehicle was towed to a local Ford dealer where they reset the computer and tested it, unable to replicate the error. They failed to mention that a recall (NHTSA: 15v340000 | Ford: 15s18) for this exact issue is out because it didn't show up on my particular VIN.
Tl- takata recall. The contact owns a 2012 Ford Fusion Hybrid. The contact stated that the manufacturer failed to provide the remedy and part within a reasonable time frame so the contact had been unable to determine when to schedule an appointment with the dealership lorenzo Ford, 30725 s federal hwy, homestead, FL 33030, 1-(305) 307-8039 for longer than two years which was deemed to be beyond a reasonable time frame concerning NHTSA campaign number: 19v001000 (air bags). A loaner vehicle option was not offered yet. The contact was uncertain if a failure may progress while waiting for the part. In addition, the vehicle was also included in field service action number: 15n01 - epas steering efforts but the contact had not received notification by mail. The manufacturer was contacted to address parts availability concerning the recall campaign and to address the manufacturer field service campaign. Parts distribution disconnect. Dyd.
The contact owns a 2012 Ford Fusion Hybrid. While driving approximately 35 mph, the power steering, service power steering, and service advance track warning indicators were illuminated. The ability to steer became very difficult. The vehicle was towed to the dealer where it was diagnosed that the power steering gear needed to be replaced. The vehicle was repaired by the dealer in may per a recall for the power steering. The manufacturer was notified of the failure. The vehicle was not repaired. The recall details were not provided. The approximate failure mileage was 147,000.
Today from a stop, turning right out of parking lot on to city street into right most lane, during acceleration in turn, power steering lost; followed immediately by several audible warning tones and message center reporting service advancetrac and service steering. While caught of guard, was able with effort to straighten vehicle, and recover without incident. At next light, put car in park, turned vehicle off and then back on. Immediately received warning tones and message center reporting service advancetrac and service power steering now. Vehicle as no power assist and effort is high to steer vehicle. Not clear how both systems "failed" at same time. But loss of safety feature for stability control and increased effort to steer requires more response time for routine and if required evasive maneuvers to avoid a collision. The mileage is approximately 28,600 miles, and this is the first issues with this vehicle. Last routine maintenance and multi-point inspection was completed at 24,200 at dealer in April.
Power steering has shut down while the vehicle was operating making it very difficult, near impossible to steer. I had the car serviced at a Ford dealer per recall # 15v-340 performed on 8/25/15 but the issue has re-occurred. In both incidents, the vehilce was in motion with the power steering went out. The problem was resolved by turning off the ignition and restarting the car.
While driving car about 30 mph and beginning a turn, the power steering went out almost causing me to hit a tree. I feel this is an unsafe condition and could cause accidents.
Engine failed at stoplight with loss of power steering on 6/26/16. Restart successful. Subsequent multiple engine failure chimes occurred. Dealer "repaired wiring". Several hundred miles since, not further incidents (engine failures or multiple chimes).
I was driving normal and all the sudden my power steering went out and I got two alarms on my dash. Service power steering now, and traction control warning.
Were notified by mail regarding passenger airbag recall. Found out about steering wheel issue. Unable to drive car. Been at least 2 years.
Fusion's power steering stopped working as I was turning a curve on a country road and I almost lost control. . Inside of the trunk's lid is rusting with only 15,000 miles on the vehicles.
The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving approximately 35 mph, the power steering seized without warning while steering through a curve. As a result, the vehicle crashed into the side of a tree and went down into the canal. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was towed to a salvage yard. The manufacturer was not notified. The approximate failure mileage was 47,000.
The steering just lost the assist. I had to pay $1800. 00 to get it fixed. They had to change out the whole front axel or drive.
Power steering stopped working while traveling at 40 mph. Other warning lights came on simultaneously, including abs braking system warning light. Difficult to maneuver vehicle. Took car to torrington Ford service, where they hooked the car up to diagnostic computer that confirmed problem. Once engine was shut off and turned back on several times, problem went away. On June 5, 2015, power steering stopped working while traveling at 45 mph. Same warning lights came on and car was difficult to maneuver. Will take to Ford service.