general problems of the 2013 Ford Fusion Hybrid

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while sitting in the passenger seat as their husband was driving through a fast food drive-through and attempting to make a left turn the power steering suddenly failed. The dashboard was illuminated with several different lights, meanings unknown, however, there were no warning lights before the failure occurred. The driver had used an excessive amount of force to pull to the side where he turned the vehicle off and then restarted it to regain proper function. The failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power assist system failed. The independent mechanic informed them that the failure was related to NHTSA campaign number: 15v250000 (steering) and referred them to Ford. The dealer was contacted and informed that the VIN was not included in the NHTSA campaign number: 15v250000 (steering) but was included in NHTSA campaign numbers: 22v413000 (power train) and 20v331000 (locks, latches ) . The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in NHTSA campaign number: 15v250000 (steering) then referred them to NHTSA. The approximate failure mileage was unknown.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 65 mph and approaching a stop, the vehicle jerked forward. The contact veered to the right to avoid crashing with another vehicle. No warning light was illuminated. The local dealer was contacted, and the vehicle was taken to the dealer and was diagnosed with transmission failure. The contact stated that the vehicle was repaired under an unknown related recall. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 95,189.

The contact owns a 2013 Ford fusion. The contact stated that when the vehicle was turned on, the contact heard a loud sound emanating from the engine compartment. On another occasion, while driving at various speeds, the vehicle started shaking. Additionally, when the vehicle was in the park(p) position the vehicle continued to move inadvertently. The parking brake was applied to stop the vehicle. The vehicle was taken to a dealer where it was diagnosed that the loud noise was from the shifting from the hybrid to gasoline and that the bushing bearings and transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated while driving 35-40 mph, she heard abnormal grinding sounds coming from the driver's side front wheel. The contact was able to continue driving. The vehicle was taken to an independent mechanic where the ball joint and unknown suspension parts were replaced; however, the failure reoccurred. The vehicle was taken back to the independent mechanic who referred the contact to a certified transmission specialist. The vehicle was taken to a certified transmission specialist and was then towed to a second certified transmission specialist. Both transmission specialists diagnosed that the bushings were grinding in the transmission. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the parts for NHTSA campaign number: 22v413000 (power train) were not yet available. The failure mileage was approximately 136,000.

The contact owns a 2013 Ford Fusion Hybrid. The contact stated that while driving at various speeds, an abnormal whining sound coming from the vehicle with the check engine warning light illuminated. The contact also stated that while refueling the vehicle, fuel would spew back out of the tank. As both failures persisted, the vehicle began to jerk and hesitate upon depression of the accelerator pedal. The contact attempted to make an appointment with the dealer but was informed that due to a shortage of employees, the vehicle could not be serviced for months. The contact stated that while waiting for the appointment, while driving at an undisclosed speed, the vehicle stalled upon depression of the accelerator pedal while at a complete stop. The "stop safely now" message was displayed on the instrument panel. The vehicle was towed to the dealer and diagnosed with a defective purge valve which caused the transmission failure. The contact then received notification of NHTSA campaign number: 22v413000 (power train). The dealer and the manufacturer were notified of the issue and informed the contact that the recall was not related to the transmission failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford fusion. The contact when pulling the vehicle into the parking spot. The contact was placing the vehicle into drive into parked the shifter got stuck and locked into reverse position and would not get out gear. The contact had to applied the emergency brakes on so the vehicle would not reverse out of the parking spot. The vehicle was not diagnosed or repaired. The contact concern the failure is related to a NHTSA campaign number: 18v471000 (power train) that is under the year model of their vehicle however the recall is not associated with the hybrid model of vehicle the contact owns. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

While coming off of an exit my right front passenger door flew open and I was almost in an accident because it frightened me as another car behind me had to brake as well to avoid hitting me from the back. I read up on this car and there is information statin the there are problems with the door lock/latches where you think your door is lock and it is not. Now I try yo close it, the door will not lock at all. I did not see a recall on my VIN but I not have to contact Ford because there is information all over the internet stating that is a know fact to happen on the 2013 and I believe the 2014 models. I also have an issue where the sync with my Ford does not work correctly. I am unable to use touchscreen because when I due I get an error message pops up on the screen saying something about the usb and power source and does not allow me to do anything else. I literally have to turn off and restart my screen.

Tl the contact owns a 2013 Ford Fusion Hybrid. While operating the vehicle, a constant grinding sound was present coming from the transmission. The vehicle was taken to larry h. Miller Ford(11442 s. Lone peak pkwy, draper, ut) where it was diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and did not assist. The failure mileage was 120,000.

Tl the contact owns a 2013 Ford Fusion Hybrid. The contact stated that the transmission made a whining sound when traveling at lower speeds. The vehicle was taken to plaza Ford (1701 bel air rd, bel air, MD 21014, (410) 838-3100) where it was diagnosed that the transmission needed to be replaced. The repair would cost $7,500. The manufacturer had not been contacted. The failure mileage was 128,000.

The contact owns a 2013 Ford fusion energi. While the vehicle was stopped in a parking lot, the stop safely now warning indicator illuminated and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to latrobe Ford (located at 1595 mission rd, latrobe, PA 15650, (724) 537-7723) where it was diagnosed that the trans inductor module needed to be replaced due to a short circuit in the transmission. The vehicle was scheduled to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 124,000.

At random while car is on at any time and any speed (parked and just turned on, at a red light, driving on freeway or city driving, turning or driving straight. ) rear parking aid is disabled with light turned on, airbag lights turn on, service advance trac light turns on, the power steering goes out all the same time. Then randomly turns off and drives normal again at anytime ( shortly after the problem occurs, sometimes it stays on an entire drive 1hr+ even if parked and turned car completely off and on again) this has been brought into the deal multiple times with it occurring again shortly after being "fixed".

Driving at 45 mph and car shut down driving on city street. Safety warning popped up that said �stop safely now�. Car coasted to side of the road and had to be towed to dealership.

Car was making a roughing sound while driving when in p or n no sound took I took it to dealer they could not find a problem 3000 mile later they said it the transmission it would cost us $11,000 to repair need to know if this is happening to any other owners.

My vehicle - from a stopped position - accelerated on its own to 40 mph (rather quickly). However, the gas pedal was not engaging (ie. Depressing). This occurred at lunchtime on 17-Jun-2016. All trouble lights on the dash lit-up. The behavior continued until I shut the vehicle off at the dealer (elder Ford in troy, mi). I was unable to engage the throttle at all; it was essentially ¿dead¿, even though my vehicle was accelerating to 40 mph and maintaining that speed. Braking response was diluted because the car was self-propelling (imagine trying to brake while also applying gas). I took it to the dealer immediately and showed them the videos that I took. I also sent the videos to them. I have been told today that they will be giving the vehicle back without any repairs because they could not replicate the problem. I have the videos in my possession, should NHTSA like to see them. I have had several issues over the last 1. 5 years that I have owned the vehicle. I can send repair records.

Beginning about January 2015, and occurring a total of about six times so far, my wife's 2013 Fusion Hybrid (currently with 25,500 miles) experienced what feels like a power surge. (I experienced this once in this vehicle; the remainder when my wife was driving. ) it is possible that this is related to the regenerative braking system at least in part, as I have seen others describe it as a feeling of hitting an ice patch. The general conditions would include: a) foot on brake; b) decelerating; c) presumably in ev mode [though not necessarily]; d) beginning a left turn [but we believe this is incidental]; e) warm engine; f) less than 30 mph. On October 1, 2015, a new condition caused the feeling of unintended acceleration, as my wife was on a side street near our home when she was approaching a stop sign and felt the power surge, which she states was many times worse than any other instance of this event that she ever experienced. Conditions this time were the same as above but moving straight and less than 25 mph. We took the vehicle to the local Ford dealership the evening of the last incident. Of course they found no codes and no evidence of anything wrong. I also contacted the Ford customer relationship center while it was in the shop to document that we had this problem. They seemed helpful however, unless Ford motor company and their engineering community acknowledge a problem and do something to address it, it will forever be a ghost in the machine, with the blame and doubt falling on the vehicle owners, not unlike Toyota's well documented, fatal and shameful unintended acceleration cases. I am concerned about our safety while driving the vehicle. I hope that no one gets hurt or killed while this problem exists and urge Ford motor company to get to the root of the issue that myself and other owners are fearfully experiencing.

My wife and I were entering a parking lot with the Ford Fusion Hybrid and slowed down, then started to slowly accelerate, the ffh wouldn't go forward normally and sort of stalled. My high voltage battery state was low (1/8 charged) and the car had about 3/4 tank of gas. It began with a series of surges that were caused by the car not knowing which propulsion source to use. It tried the gas engine, surged forward a few feet then tried to switch back to the electric motor, etc, - this happened about 6 times before I could get it to surge out of the driveway and park safely. I put the car in park and pushed the gas pedal trying to force the gas engine to take over and that caused an engine stutter and again the car tried each source of power - I turned the key off. Upon a restart it was as if nothing was wrong, it ran normally so I ran a Ford vehicle health report (vhr) while sitting in the car idling, that report is sent to my Ford owner's account, I did this to try and catch any errant dtc's (trouble codes). After that I restarted the car into the engineering test mode to show my digital dash display's internal readings, no dtc's were present there either. We finished our business and drove the 20 miles home without any problems, all normal. That was the first time this has happened and is a very unsafe situation.

I had driven about two blocks from a parking lot and was stopped at a red light. After the light changed, I started across the intersection and all electrical systems (including motor drive) shutdown halfway across. My ipod 4s was connected to the myford touch system via usb cable, and it showed the apple logo, suggesting that it had been issued a reboot command. Had to put the transmission in park and restart the engine in the middle of the intersection to continue.

Approximately after 10 minutes of driving, the engine shut down and the electric motor got stuck at about half its power (according to the display on the dashboard). The front air bag malfunction light was on (this had happened 3 times before during the past two weeks), the "hill assist off" light turned on, and a large warning message came up on the left side of the dashboard. The vehicle had very little power, I managed to get to the side of the road and pulled over in a parking lot. Parked and turned the ignition off, waited a minute and started the vehicle. It worked normal for the rest of the drive (5 more miles). The next morning, the front air bag malfunction light came up again after 4 or 5 miles of drive. I took the vehicle to the dealer.

Tl the contact owns a 2013 Ford Fusion Hybrid. While operating the vehicle, the advancetrak, power train, up hill assistance, and stop driving warning indicators illuminated. After turning the vehicle off and back on, it accelerated to 35 mph on its own and would not exceed that speed. During the failure, the brakes did not operate properly and failed to immediately stop the vehicle. The vehicle was towed to Ford autonation torrance(3111 pacific coast hwy, torrance, CA) where it was diagnosed that the aftermarket security system caused the failures. After removing the security system from the vehicle, the failures continued. The manufacturer was not notified of the failures. The failure mileage was 35,000.