general problems of the 2016 Ford Fusion Hybrid

I am submitting this complaint regarding an unrepaired safety recall on my 2016 Ford fusion, Ford recall 25sa9 / NHTSA recall 25v695, involving the rear-view camera. The recall concerns a condition where the rear-view camera may display a blank or distorted image when the vehicle is placed in reverse. This can reduce the driver's ability to see what is behind the vehicle and increase the risk of a crash. The recall was issued in October 2025. I have been waiting for the recall remedy to become available, but Ford and the dealership have been unable to complete the repair because the necessary parts are not available. As of August 11, 2026, my vehicle's NHTSA recall status still states: "recall incomplete, remedy not yet available. " this means that approximately 10 months after the recall was issued, I still do not have access to the recall repair for a known safety defect. I understand that parts shortages can occur; however, I am concerned that such a significant amount of time has passed without Ford providing a remedy. The recall information indicates that the remedy was expected to become available, yet my vehicle remains unrepaired. I am requesting that NHTSA review Ford's handling of this recall and determine: why the recall remedy remains unavailable approximately 10 months after the recall was issued. When Ford expects the required repair parts to actually become available. Whether Ford is taking adequate steps to provide affected vehicle owners with a timely and effective remedy. Whether Ford has provided an adequate interim solution for owners while they wait for the repair. I have contacted the dealership regarding the recall and have been advised that they cannot complete the repair because the necessary parts are unavailable. I am requesting NHTSA's assistance and review because this is a safety recall that remains unresolved many months after being issued. Vehicle: 2016 Ford fusion manufacturer recall: 25sa9 NHTSA recall: 25v695 defect: re.

I am filing this complaint concerning my 2020 Ford fusion energi and Ford safety recall 23s33 / NHTSA recall 23v440 involving the high-voltage battery. Ford's recall notice states that the battery energy control module may become damaged due to excess voltage and current flow caused by a current interrupt device activation in one or more high-voltage battery cells. Ford states that this can result in loss of motive power or a vehicle fire. My vehicle has been subjected to the recall remedy/interim work and I cannot use its plug-in charging capability. I purchased this vehicle specifically as a plug-in hybrid. Ford's may 2026 recall notice states that Ford authorized dealers to replace the high-voltage battery free of charge and that the repair will restore plug-in charging functionality. However, I have subsequently been informed that a replacement battery may not actually be available for my vehicle until approximately xxx, and I have been told that even that estimated timeframe is not guaranteed. I purchased this vehicle used at approximately 37,000 miles and it currently has only approximately 43,705 miles. I have therefore driven it only approximately 6,705 miles since purchasing it. My concern is that Ford acknowledges a safety-related high-voltage battery defect and has restricted the plug-in capability of the vehicle, yet I may potentially have to wait until late 2027 or longer for the replacement battery that restores the vehicle's intended functionality. I am requesting that NHTSA review Ford's administration of recall 23s33 as it relates to the availability and timeliness of the permanent high-voltage-battery remedy and determine whether owners such as myself are receiving a safe, free and effective recall remedy within an appropriate period. I was working in [xxx] and did not receive recall information at my [xxx] address I am back in [xxx]. I want Ford to buy back the vehicle based on the letter sent. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2016 Ford fusion energi. The contact stated while reversing at 5 mph, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not taken to be diagnosed or repaired. The contact stated the radio intermittently failed to operate as needed. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Center console becomes non-responsive with buttons. A/c losses connection and windows get locked into position as well as power seats. Happens intermittently. More common when it gets really hot out.

Receive error "temporarily lost communication with the climate system". Unable to operate the climate system, windows, door locks and radio volume. This occurs frequently and is a safety concern, especially in hot weather unable to operate windows or ac.

1) first issue happened 2/20/2017 odometer 7,036. Dashboard lit up, trac control, engine light, brake, message to pull over, loss of power and at freeway speed, got over shoulder safely. The onboard diagnostics system detected engine misfire, transmission related problems. Brought it in for service and couldn't duplicate issue. Nothing fixed or repaired 2) second time same issue happened 7/21/2017 odometer 15,736 going up a hill west bound on mccall, loss of power and almost got rear ended by a couple of vehicles. Vehicle is in service as I fill this out.

The car dies in drive and in park and reverse and won't let you put it in gear, we have it on video and the check engine light appears but when you turn the car off and back on the check engine light goes off and does not keep a code. We have taken this car to the Ford dealership 3 times and they can't find anything wrong because it won't keep the code. The vehicle has less than , 6,000 miles on it and we bought it brand new. We feel very unsafe in this vehicle. We have contacted Ford customer service and it seems like we are getting the run around. Ijts happened on 3 different occasions it started in July then August and September.

The contact owns a 2016 Ford Fusion Hybrid. While driving 35 mph, the vehicle stalled. The contact was able to restart the vehicle after some time. The contact was unsure of which warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that a module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 9,000. The VIN was unavailable.