Table 1 shows one common equipment related problems of the 2018 Ford Fusion Hybrid.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
The leather-covered dashboard panel, in the approximately 4-6 inch section between the base of the windshield and the first seam across the dash, has shrunk, rippled, and pulled away from the underlying substrate. This area also houses the driver-assist camera housing and the defrost vent. The vehicle was purchased new and has been Ford-maintained, professionally detailed, and garage-kept throughout ownership; the leather has been regularly cleaned and conditioned as part of routine dealership detailing, ruling out lack of care as a cause. The vehicle's build date is January 2018, which falls within the range covered by Ford technical service bulletin 18-2283 ("instrument panel sagging at the windshield glass"), issued for vehicles built between October 13, 2014 and February 2, 2018, describing the instrument panel sagging and separating near the windshield. I am filing this complaint because this appears to be a documented, recurring defect pattern affecting this vehicle's dash generation, rather than isolated cosmetic wear. Ford customer relations has twice declined goodwill assistance, citing the vehicle's age (just over 8 years) as the sole basis, without physical inspection or evaluation of the underlying condition. An independent repair estimate to replace the dash panel and remove/reinstall the windshield for access was quoted at approximately $3,100.
The dial on the council (interior) for changing, engaging the gears is pricking my fingers. I have cuts and lifted skin where the dial has caught my fingertips when using (turning) the dial to engage. The metal or material it's made of is poking out in some areas near the bottom edge. I took my car into the Ford store in morgan hill, CA. And nothing was or could be done to correct the problem. This occurs every time I drive my car.
The rims and michelin energy savers tires are unsafe; twice I have to replace due to simple issues such as bumping sliding over the median at slow speed and backing up, to get off from it. The low profile and skinny walls, no spare for hybrid, are unsafe!.
2018 Ford Fusion Hybrid. Consumer writes in regards to safety issue with vehicle. The consumer stated the owner of the vehicle was found deceased, wedged between the driver's side door and the door post in the driveway of a mobile home. The engine was running and the vehicle was in gear. It appeared the vehicle rolled up against the steps of the mobile home. The vehicle was inspected, but there were no discrepancies found.