general problems of the 2018 Ford Fusion Hybrid

The contact owns a 2018 Ford Fusion Hybrid. The contact stated while driving at an undisclosed speed, the vehicle shuddered momentarily. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was determined that the engine had failed due to coolant intrusion. The contact was informed that the engine needed be replaced. The vehicle was not repaired. The contact related the failure to Ford campaign number: 21n12. The manufacturer was notified of the failure. A case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 94,000.

The contact owns a 2018 Ford Fusion Hybrid. The contact stated while her husband was driving 35-40 mph after an oil change had been performed on the vehicle, the check engine warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed that there was coolant intrusion in the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 118,000.

The contact owns a 2018 Ford Fusion Hybrid. The contact stated that coolant needed to be added to the coolant reservoir occasionally. While driving at various speeds, the engine overheated. Additionally, there was an abnormal rattling sound coming from the vehicle and the vehicle was slow to start. The traction, engine, and air bag warning lights were illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the head gasket blown. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 190,000.

I pulled up to the garage door stopping to press the remote button to open the door (as I do every day). Suddenly the car lurched forward in the building damaging the door post and the front of the car. When I saw the building coming closer I had slammed the brake as hard as I could.