general problems of the 2020 Ford Fusion Hybrid

I am filing a complaint regarding Ford safety recall 23s33 (NHTSA campaign 23v440) for my 2020 Ford fusion energi. I brought my freshly purchased vehicle to my local authorized dealer, sheehy Ford, to fix the high-voltage battery replacement recall. The dealership told me they had to order the part before they could schedule the repair. They have since stated that Ford corporate is experiencing low stock and is not allocating the necessary remedy parts to the dealer network, and referred me to call Ford corporate. Purchased this vehicle on 21 March 2026; took it to dealer to get the recall fixed on 23 March. Dealer said it would be delayed due to the recall being started in [xxx] (where the vehicle was shipped from via carmax, and sold to me in [xxx]). After a month, the dealer opened a case with Ford corporate (xxx). I called to check status, was put on hold for 20 minutes, then transferred, and was then disconnected. It has been 4 months since I took it in to get the recall repaired. The manufacturer is failing to provide a timely safety remedy as required by federal law, leaving me to drive a vehicle with a documented risk of fire and sudden loss of motive power. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2020 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not provided.

The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ford of smithtown (440 middle country rd. , st. James, NY 11780). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer offered a buyback. The failure mileage was approximately 45,541. Parts distribution disconnect.