Seats Problems of Ford Fusion Hybrid

The contact owns a 2019 Ford fusion energi. The contact stated that the battery was inoperable. The contact was unable to use the rapid charger. The contact was unable to charge the vehicle. The contact stated that the heated seats were inoperable. The check engine warning light was illuminated. The contact was concerned about using the vehicle. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact not to use the rapid charger. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. Parts distribution disconnect.

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Seat: heating element in leather seat went bad. Temp was greater than 150 degrees. Air conditioning: blower motor fan control went out 2 times within 600 miles (82,100 and 82,600).

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Ii am writing to you because I have become very displeased with the Ford Fusion Hybrid (VIN): 3fa6polu3dr265494 purchased from jim hudson Ford located in lexington, south carolina on February 19, 2013. My reasoning for purchasing the Fusion Hybrid was because of it available safety features and gas mileage I expected to received then advertised as 40 mph. In so many ways I have been pleased with the safety features provided on the fusion, especially the forward sensing, forward collision warning, cross lane alert, voice activated telephone, radio and navigation system. The car handles well and most important both my spouse and I are comfortable with it’s handling. Now my dilemma! thus far there have been at least ten recalls pertaining to the Ford fusion, not all applies to my specific vehicle, however there have been enough to give me concern about driving the vehicle on any extended trip. I have expressed my concerns to the representative at jim hudson Ford where I take my car for service but being told if something happen while you are on a trip any Ford dealer would assist was no relief. Both my wife and I are in our mid-seventies, have mobility issues and reliability, safety and a peace of mind are important! I need a car I can depend on not just one with some great safety features that have been nullified due to pending recalls. I feel this car no longer represent to me the car I assumed I was purchasing and even-though it may still be safe to drive I no longer have the confidence, nor do I any longer feel comfortable when behind the wheel.

See all problems of the 2013 Ford Fusion Hybrid 🔎.