Table 1 shows one common structure related problems of the 2003 Ford Mustang.
| Problem Category | Number of Problems |
|---|---|
| Body problems |
Because of Mustangs heavy doors the latch mechanism malfunctioned and the door came open on the highway. I realize the car is old but I have read up on other complaints on Mustangs. The door was fine and within the couple of hours of seeing the problem I was driving 70 on the highway. And I heard the door ding go off and something told me to grab the door. It was all I could do to get back home. Which has now led to other issues like the door sagging and the window is now messed up.
All 4 seat belts have operational issues. Passenger seat belt fully extended and will not retract. Driver side semi functional will not retract fully. Both rear difficult to retract. Clear coat on front bumper and spoiler coming off in sheets.
We have had issues with this car since it was bought new. All issues have been looked at by the dealer during the factory warranty and still remain unresolved. I have written a letter to Ford headquarters but they sent a complete rejection letter. I was told today by a Ford customer service representative to file a complaint here. I can supply documents and the original letter to Ford if needed. The main issues from purchasing new and driving off the lot are (in rough order of importance): -major paint and clear coat issues (brought to dealer two days after purchase to complain. They have never resolved problem and it has continued to get worse to this day. ) -driver door window stops working intermittently. -car engine surging making car lurch forward (my wife was involved in a minor accident because of this. It was reported to insurance. ) -engine acts like it wants to stall when turning steering wheel in reverse. -headlight lenses completely clouded early on (have had to have restoration done to headlights several times. ) -engine sounds like diesel when ambient temperature is high. -bulge in seal above windshield frame where convertible top seats against it. -stereo interference (loud continuous buzzing sound. ) -ac thump (high pressure coolant line hits firewall when compressor starts. ) -driver door rattle (after the window was worked on but was not fixed. ) -light burned out in ac panel (occurred after stereo was replace to try to eliminate interference, but was not resolved. ) we have maintained and kept our low mileage Mustang in excellent condition otherwise. We don't know where to go from here. Thank you.