general problems of the 2017 Ford Mustang

Recall performed and tech stated parts were bad and needed desperately and parts were ordered. I have a repair invoice to prove it in my vehicle history. I rescheduled appointment for recall completion and service manager was very rude and stated recall doesn’t even have parts out until 11/2026. When I questioned if recall was performed improperly per TSB she placed me on hold for a while and she said parts department doesn’t have parts for me /never ordered anything and I can’t get the recall done.

Recall remedy unavailable for 8+ months causing financial loss.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 25v614000 (seat belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

This recall has been out for more than 6 months without remedy. Is there anyway to get this resolved soon? why hasn't there been any solution placed within a timely matter? I want to make sure that I am safely secured in my seat. I want to be able to trust that the seatbelt used will save my life if need be.

While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.

See attached document for complaint. There has been no attention paid to this matter. As a result, injuries or death may occur.

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 25v614000 (seat belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Driver's seat belt cable rusted, causing cable to fail under normal operation.

The contact owns a 2017 Ford Mustang. The contact stated that the driver's and passenger's side seat belts were seizing. The occupants were concerned about being stuck inside the vehicle. There were no warning lights illuminated. The mechanic removed the inside panels of the seat belts and greased and cleaned the parts. The contact stated that the failure was associated with NHTSA campaign number: 25v614000 (seat belts). The vehicle was taken to the local dealer, where an inspection was performed, and it was confirmed that the seat belts were working as designed. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 27,000.

The contact owns a 2017 Ford Mustang. The contact stated that the seat belts failed to lock or latch securely into the buckles. Additionally, the contact stated that the rearview camera failed to operate as intended. The contact received a safety recall notification for NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was notified of the failures but declined to assist with the repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

The contact owns a 2017 Ford Mustang. The contact stated when she took off her seat belt, she notices that the seat belt did not retrace. On another occasion the contact stated while driving at an unknown speed she notices the seat belt was not tighten while she was driving. The vehicle was taken to a mechanic who stated that both driving, and passenger side seat belt needed to be replaced. Several dealers were contacted, and they stated that the seat belts were on back order. The manufacturer was not contacted. The failure mileage was 50,000.

This is the issue, it’s been 9 months waiting for Ford to provide a seat belt so I can drive my car. Is Ford required to provide safety equipment for a car built in 2017 ?.

I went to dealership to make maintenance for my car after I took the car I found that they took my seatbelt base and I cant use the seatbelt at all and they promise to call me , and they escape me and I feel non safety without it.